10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
8,335 miles

About These NHTSA Complaints:

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problem #6

Apr 012023

Passat

  • miles
Rear back left light keeps going out. Could be an electrical issue. I have had to change light 5 times. The rear left back light blinker keeps going out.

- Douglasville, GA, USA

problem #5

May 262020

Passat 4-cyl

  • 31,000 miles
Tires: Front driver-side tire blown, "donut" spare on the car currently, with a 50 mph speed limit. Front passenger-side tire has a bubble in the sidewall. There are 2 open recalls - one for the air bag, and one for the headlights, that need to be resolved. I've been trying to get the recalls addressed since November of 2019. Every time I make contact with someone at Volkswagen, I'm told I will get a call back but I never do. In November of 2019, I was told there was a backlog of recall work, and was given no time frame with regard to when I would be able to bring my car in for service. For the tires (for which I have a paid protection plan), I was told today (6/2/20) that the earliest I can come in is June 16th. I use my car regularly, and am not comfortable driving it in its current condition until then.

- New York, NY, USA

problem #4

Feb 152019

Passat

  • miles
Frontal airbag inflator not replace before or after purchase of vehicle. Horizontal adjustment for headlights not addressed before or after purchase of vehicle.

- Gainesville, FL, USA

problem #3

Feb 012017

Passat

  • 19,000 miles
I experienced the same issue that the 2012-2013 model Passats experienced in that the low beam died multiple times. I had to replace the headlight housing on the passenger three times after the original owner replaced it once. I took it to a Volkswagen dealership and they finally figured out the root of the problem. The applied the same fix that was part of a 2012-2013 model recall and got the headlight working properly.

- Napa, CA, USA

problem #2

Jan 222018

Passat

  • miles
Airbag sensor light came on suddenly. Took car to dealership and they stated that the sensor was bad and had to be replaced. 52K miles. Dealer wanted me to pay for issue but at the end VW will be covering the expense. Had an extended warranty that had no coverage.

- Newnan, GA, USA

problem #1

Oct 152015

Passat

  • 12 miles
Vehicle cluster illumination lights stopped working, not fuse or relay related. Main electrical harness malfunction. Major electrical diagnosis.

- Hollis, NY, USA