definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,208 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Nov 152020


  • miles
I have had 2 diagnostics done on this car at 69 thousand miles epc light comes on again and now the fuel system is messed up, fuel injectors all 4 I was told is bad, the dealership principle VW told me that it was the fuel system and there has been recalls but want to charge almost 3,000 dollars for this problem. Needs to be investigated because they did not meantion the recall I was told about

- Fort Worth, TX, USA

problem #5

Jun 262020

Passat 4-cyl

  • 71,248 miles
While the vehicle is parked the fuel pump continues to run after turning engine off; the issue disappears if the engine is started then turned off; fan like noise comes from under the right-rear wheel while the fuel pump runs with the engine off; this issue is similar to recall campaign number 17V509000, or VW recall number 20ae; battery drained and then engine was not able to start;

- Suwanee, GA, USA

problem #4

Apr 252019


  • 23,000 miles
I have noticed that my Passat has brake issues that leads me to believe that my car is affected by the national recall on Volkswagen Passats. I have tried on numerous occasions to set appointments a dealership to have my car evaluated but to no avail. So as in a further attempt to protect the safety of me and my family I am filing this formal complaint to get some help before there are any issues with my car. This my everyday car my wife and children occupy this vehicle regularly, please if their any way for anyone who can look into my situation it will be greatly appreciated. Thank you

- San Antonio, TX, USA

problem #3

Mar 072019


  • 112,000 miles
Upon entering the freeway my car stalled out and loss power. Took to the nearby dealership. Was told it was the ECM control module which will cost me $1697 to fix. It's a five day fix and my car wont return until Wednesday. 2016 VW Passat electrical engine misfire. Dealership is VW of Ontario the car is there now. Since there is a recall I'm wondering about reimbursement. The computer module of a car down not usually go out at 100K miles. Vehicle was in motion. Contact me at [xxx]. my name is [xxx]. thanks information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chino Hills, CA, USA

problem #2

Oct 012017


  • miles
I received a notice from VW in October 2017 about safety recall 20ae fuel pump control module. The notice said it was not yet available. Until today, April 10, 2018 per online check, over 6 months of waiting, the recall repair is not yet available for my vehicle. This is life threatening. NHTSA # 17V509

- Brooklyn, NY, USA

problem #1

Jan 012017


  • 5,000 miles
Like other Volkswagen group models my car has exhibited a gasoline smell in the interior of the car. The gasoline smell occurs both when the car is at rest and in motion and at all temperatures. The gasoline level does not seem to effect the occurrence of the smell. The local dealer has been unable to diagnose this problem. I find this curious as other 2016 Volkswagen models with the same engine have been recalled for this same issue.

- Milan, MI, USA