5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,204 miles

About These NHTSA Complaints:

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problem #11

Apr 082024

Passat

  • miles
I believe my clockspring has malfuncioned and though it has had multiple recalls my car is not listed for recall. My horn is no longer working, as well as all the buttons in my steering wheel including cruise control and my airbag light is on. This is all directly correlated to a clockspring malfunction and I believe my vehicle should be recalled for saftey reasons.

- Atlanta, GA, USA

problem #10

Aug 082023

Passat

  • miles
Began smelling fuel. Made an appointment for a week out. They found that the fuel pump cover under the seat had been pushing on the top of the fuel pump. This means that the pressure of the seat has been pushing on the top of the fuel pump. The fuel pump was cracked and a stream of fuel was spraying on the bottom side of the plastic fuel pump cover. fuel could be smelled in the car and outside. it would drip on the ground after about 2 minutes of running. This seems like a poor design that has potential for bigger issues because of the fuel hazard.

- Roy, UT, USA

problem #9

Jan 192023

Passat

  • miles
I took my VW in for an oil change at the dealer and a leking fuel rail was discovered. The auto was "captured" for two days while the repairs were made. I was told not to remove the auto from the dealership because a fire could start. I have discovered that some 2016 VW Passats have been recalled for a fueld leak problem Recall Notice #16V403000. However, both the dealership and VW Custome Care have stated that my vehicle was not covered by this recall. I believe that maybe it should have been recalled since my wife and I were exposed to driving around with a ticking time bomb.

- Oak Park, IL, USA

problem #8

Oct 032022

Passat

  • miles
Fuel pump failure and leaking, the leak is coming from the fuel pump which is located at the top of the gas tank, the gasoline has spilled and covered the gas tank, fuel pump can be accessed by removing passenger seats, fuel/gasoline has leaked through this access and stained passenger seats with gasoline causing inside of vehicle to reek of gasoline. My family-??s health and safety is at risk, gasoline and carbon monoxide are very dangerous. I towed the vehicle to Volkswagen Dealership where it was inspected and the technician confirmed it-??s a fuel pump failure, Volkswagen service representative also was made aware of the tank covered in gasoline and leak/stain under passenger seats. Vehicle was driving normal never gave any warning signs no dash lights, I noticed this because of the intense gasoline smell.

- Riverside, CA, USA

problem #7

Sep 172022

Passat

  • miles
GAS LEAKING INTO BACKSEAT SOAKING CUSHIONS, Passenger door body door whole stripped and door bolt loosen which could fall off if not tightened every 3 days

- Amarillo, TX, USA

problem #6

Nov 152020

Passat

  • miles
I have had 2 diagnostics done on this car at 69 thousand miles epc light comes on again and now the fuel system is messed up, fuel injectors all 4 I was told is bad, the dealership principle VW told me that it was the fuel system and there has been recalls but want to charge almost 3,000 dollars for this problem. Needs to be investigated because they did not meantion the recall I was told about

- Fort Worth, TX, USA

problem #5

Jun 262020

Passat 4-cyl

  • 71,248 miles
While the vehicle is parked the fuel pump continues to run after turning engine off; the issue disappears if the engine is started then turned off; fan like noise comes from under the right-rear wheel while the fuel pump runs with the engine off; this issue is similar to recall campaign number 17V509000, or VW recall number 20ae; battery drained and then engine was not able to start;

- Suwanee, GA, USA

problem #4

Apr 252019

Passat

  • 23,000 miles
I have noticed that my Passat has brake issues that leads me to believe that my car is affected by the national recall on Volkswagen Passats. I have tried on numerous occasions to set appointments a dealership to have my car evaluated but to no avail. So as in a further attempt to protect the safety of me and my family I am filing this formal complaint to get some help before there are any issues with my car. This my everyday car my wife and children occupy this vehicle regularly, please if their any way for anyone who can look into my situation it will be greatly appreciated. Thank you

- San Antonio, TX, USA

problem #3

Mar 072019

Passat

  • 112,000 miles
Upon entering the freeway my car stalled out and loss power. Took to the nearby dealership. Was told it was the ECM control module which will cost me $1697 to fix. It's a five day fix and my car wont return until Wednesday. 2016 VW Passat electrical engine misfire. Dealership is VW of Ontario the car is there now. Since there is a recall I'm wondering about reimbursement. The computer module of a car down not usually go out at 100K miles. Vehicle was in motion. Contact me at [xxx]. my name is [xxx]. thanks information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chino Hills, CA, USA

problem #2

Oct 012017

Passat

  • miles
I received a notice from VW in October 2017 about safety recall 20ae fuel pump control module. The notice said it was not yet available. Until today, April 10, 2018 per online check, over 6 months of waiting, the recall repair is not yet available for my vehicle. This is life threatening. NHTSA # 17V509

- Brooklyn, NY, USA

problem #1

Jan 012017

Passat

  • 5,000 miles
Like other Volkswagen group models my car has exhibited a gasoline smell in the interior of the car. The gasoline smell occurs both when the car is at rest and in motion and at all temperatures. The gasoline level does not seem to effect the occurrence of the smell. The local dealer has been unable to diagnose this problem. I find this curious as other 2016 Volkswagen models with the same engine have been recalled for this same issue.

- Milan, MI, USA