10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Sep 012019

Passat

  • miles
I drive 90 miles total daily, to and from work (45 mi each way). I currently have 87,050 miles on my vehicle. Shortly after my 36,000 mile warranty expired, I started experience issues with my infotainment system. Searching online I discovered many other owners with identical problems. The radio would freeze, where I could not change the preset tuning stations. I would have to hold the power button, (while driving on highway) for the infotainment system to reset. As time went on, I started experiencing "dead spots" on the touch screen. No matter what I do, areas where the "dead spots" are, is unusable. You cannot activate the function you need, where the "dead spots" are at. I contacted my local dealership, but they were no help. This has to be a known problem, and VW should repair or replace the infotainment system at their cost.

- Port Charlotte, FL, USA