10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,700 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Volkswagen Passat. While driving 70 mph, the contact heard an abnormal banging sound coming from the rear of the vehicle. There was no warning indicator illuminated. The contact stated that the vehicle started to spin out of control and crashed into a retaining wall. The vehicle spun back out into oncoming traffic. There were no injuries. A police report was filed. The vehicle was towed to rick case Volkswagen (located at 3520 weston rd, weston, fl 33331, (954) 945-9367) where it was diagnosed that the suspension spring detached and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 53,000.
- Weston, FL, USA
Since I have this car having problems vibrations I took the car on VW dealer few times I explain to them my car is vibrating when I apply the brakes also when I cruise over 55mph. They told me always car is performing to manufacture specifications so now I have 6500 miles on my car I took my car to different dealership they found out my tires ar cupping. And my roots are out of round and alignment was correct tire balancing they did few time tire roatation so now I have 6500 miles on the car less then 1 year old car. And VW of usa we cannot cover under warranty I replace the tires on my own and the car still vibrates idk what to do any further very disappointed also having issues with front assist with adaptive cruise control and lane assist no response
- Bronx, NY, USA
- Jupiter, FL, USA