5.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,320 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While reversing in my driveway, my dash lights up with warning: Acc error and warning : airbag error and stayed while I was parked and kept my car stationary. The next day it showed up again and I am worried about my airbag deploying on me while driving and causing an accident. I am worried also that my airbag might never go off and these codes damage something else internally in the car.
- Burlington, WI, USA
The radio/video monitor on the dash goes black and no sound and no backup camera will engage after different periods of time the monitor comes back on this problem has not been corrected with days of service at the VW dealership over two weeks at this time
- Rome, NY, USA
The contact leased a 2018 Volkswagen Passat. The contact stated that the horn was inoperable with the ignition in the off position. The contact stated that while another vehicle was attempting to park and getting extremely close to the vehicle, the horn pad was depressed and failed to notify the other driver of the close proximity to the vehicle. The manufacturer was contacted and informed of the issue. The contact was informed that the vehicle functioned as designed. The failure mileage was 11,500.
- Nesconsent, NY, USA
I had reported the issue to VW verbally and service department basically advised I will have to place it on the machine to run a diagnostic test that is not covered. I did not have the funds but they said if it happened again let them know. It did several occasions after that all the way up until 3 days ago as of 09.26.19. It is kinda hard to report things to West broad Volkswagen service department when they are rude and unfriendly and make a customer uncomfortable. I like only speaking to Mr. Frank in sales when I have an issue because he goes over and beyond. If it wasn't for him I would be very uncomfortable asking or going to that department. When trying to back up the camera doesn't come on it takes a while or it blanks out at times. Also when pulling off my vehicle is slow also advised that. I had a loaner car and it drove better. Mines has a lot of noises and sounds.
- Richmond, VA, USA
- Richmond, VA, USA