10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

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problem #3

Sep 102023

Passat

  • miles
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won-??t fix something that isn-??t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.

- Buda, TX, USA

problem #2

Dec 142018

Passat

  • miles
I had reported the issue to VW verbally and service department basically advised I will have to place it on the machine to run a diagnostic test that is not covered. I did not have the funds but they said if it happened again let them know. It did several occasions after that all the way up until 3 days ago as of 09.26.19. It is kinda hard to report things to West broad Volkswagen service department when they are rude and unfriendly and make a customer uncomfortable. I like only speaking to Mr. Frank in sales when I have an issue because he goes over and beyond. If it wasn't for him I would be very uncomfortable asking or going to that department. When trying to back up the camera doesn't come on it takes a while or it blanks out at times. Also when pulling off my vehicle is slow also advised that. I had a loaner car and it drove better. Mines has a lot of noises and sounds.

- Richmond, VA, USA

problem #1

Jan 242019

Passat

  • miles
My father was heading home when he stopped the hill down from his house. Upon trying to accelerate he noticed the vehicle did not want to go. The engine had stalled/hesitated. He pressed the gas a few times and nothing happened, the RPM ha D was the only thing moving. Then, all of a sudden, the vehicle sped off and he lost control of the vehicle because this happened at the beginning of a curve and he couldn't regain control of the vehicle and slammed into a telephone pole which broke his neck and back. There is something wrong with these Passats. My brother and his wife have told me that their 2018 Passats do the same thing (hesitation/stalling).

- Dayton, TN, USA