The contact owns a 2019 Volkswagen Passat. The contact stated that while driving at various speeds, the collision avoidance system independently activated causing the vehicle to abruptly stop even though there were no vehicles or objects nearby. The vehicle was taken to the local dealer fairfield VW located at 5071 lycoming mall dr, montoursville, pa 17754 however, the cause of the failure was not determined. Additionally, on several occasions the vehicle would not start when pushing the start/stop button and the message "no key detected" was sometimes displayed. The cause of the failure was not determined. The failure mileage was 15,000.

- Williamsport, PA, USA

Vehicle was sold with remote start feature. Dealer and salesman knew the remote start did not work. This was a selling point on the car. They keep putting off fixing the issue with the car.

- Muskogee, OK, USA

When the vehicle is off, the factory remote start does not function. The car will turn over, but immediately die. VW has known about this since late 2018, but has not done anything to fix the issue. I purchased my vehicle in June of 2019, and the vehicle was sold to me without the dealership letting me know the remote start would not work. I had to find out myself on a cold morning. I even called to let them know what was going on and they had me bring it in even though they already knew there was an issue. How can VW get away with selling a feature on a vehicle that does not work a year after they are aware of it?

- Fairport, NY, USA

Speedometer reads 2 mph lower than actual speed at 70 mph as measured by radar instruments on road and my gps which reads the same as the radar. I also am drinking a loaner vehicle of the same make and model and reads 1 mph slower at 70 mph. Also have had many problems with the vehicle air conditioning. They also lied about the fuel economy posted on the windshield. It is consistently lower than the mileage listed both for city, highway, and average. This is also true on the loaner vehicle. Almost like the diesel emissions problem they had with my 2015 Passat!

- Tallmadge, OH, USA