really awful
Typical Repair Cost:
No data
Average Mileage:
6,500 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace vent clips (1 reports)
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This problem may be covered under warranty. Ask your Volkswagen dealer.

problem #1

Aug 032020

Passat R-Line 2.0t

  • Automatic transmission
  • 6,500 miles

click to see larger images

A/C/heater vent clips snapped

2020 Passat R-line Ac vent clips just snapped off. I live in Upstate NY so we experience hot temperatures around 90 degrees, but nothing like Southern heat. I got in my car one day and turned on my A/C, went to go move a vent over, and the clip to move the vent around just fell right off. I used ZERO force to move it, and it just fell off and broke into 3 or 4 pieces of brittle plastic. The next day, 2 more vents broke. I turned on my AC and I had pieces of plastic shooting out at me and went to go move the vent, and boom. The clips just fell right off. This is unacceptable for a 2020 and VW with only 6500 miles.

- Zachary W., Syracuse, NY, US