10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
***note: This was a VW Rabbit, not a VW golf, but Rabbit was not an option under the required model*** at 12:30am on December 23, 2006, I parked my 2006 VW Rabbit in my driveway. I then plugged in the block heater, as usual. At 11am that same day, I was awoken by the sound of an explosion and my car alarm going off. When I went outside, there were flames coming from underneath the hood of my car. I called the fire department and they came and put out the fire, but not before it totaled my car. The car was six months old with approximately 4500 miles on it. The block heater was installed by the VW dealership on purchase. The fire appeared to start inside the engine as it did not break through the fire wall into the interior of the car. So far, the exact cause of the fire has not been determined, and is unlikely to be determined due to the extent of the damage. However, it seems likely that it was a short within the car's engine. I am still fighting with the insurance company and the dealership to remedy the situation.
- Chugiak, AK, USA
- Mastic, NY, USA