10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
84,185 miles

About These NHTSA Complaints:

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problem #3

Jul 142017

Rabbit

  • 100,000 miles
As per NHTSA 16V-913 my Volkswagen Rabbit has been presenting the symptoms stated in the safety recall. The ABS light, electronic stability control, and brake light have come on numerous times and hard braking, and in not so hard braking in the snow. He problem has progressively worsened to the point that these lights no longer go out after and ignition cycle. I am essentially driving without ABS or stability control, one of the main reasons I purchased this car. The code for U0121 lost communication with anti-lock brake system (ABS) control module no longer clear with a hand held code reader or a laptop running ross-tech's vcds software. I took my broken Volkswagen to danbury VW in danbury ct to perform the safety recall (16V-913). Because of not being able to communicate with the ABS control module to upload the new software, they have denied the recall and say I must foot the bill to replace the module so they can then upload the new software to see if they get the code for faulty solder joint. Volkswagen is trying to side step this issue. I believe my car would have been able to upload the software when this issue first started happening, but now the ABS control module has completely failed, probably due to the bad solder compound. Now they are denying claims, I am not the only one. The nthsa needs to look deeper into this problem.

- Carmel, NY, USA

problem #2

Dec 202016

Rabbit

  • 62,000 miles
I believe the faulty ABS was the reason I got in a car accident on Dec 20, 2016 and again on March 14, 2017. On Dec 20, I was driving on the highway in Chicago, after recent snow, so roads were a little wet. 2 other cars hit each other in front of me, so I pressed the brake pedal with more than enough distance between me and them to stop in time in most correctly functioning cars. When I put brakes on, I realized I wasn't slowing down quick enough, and ended up hitting the car in front of me. I originally attributed it to conditions, but now I believe bad ABS allowed this accident to happen. On March 14, I was also driving on the highway after recent snow, and a little snow fell on the lane in front of me (I think from 18-wheel truck in right lane), I applied brakes, started fishtailing, and ended up loosing control and ended up doing 180 before another car hit me. Both times driving speed was slow, nobody got hurt in accidents. Again, I've driven in rain, sleet, snow, and ice alot of the years and never had problems, so I believe the bad ABS allowed this accident to happen

- Chicago, IL, USA

problem #1

Mar 012017

Rabbit

  • 90,555 miles
Intermittantly loose speed on its own for a split second and also speedometer will drop to 0 mph and almost instantly come back to correct speed. This intermittant issue can cause some to rear end my car, this is a safety issue on hi-way or free way driving.

- Newark, CA, USA