3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Volkswagen Routan. The contact stated that when attempting to power off the vehicle, the key would remain stuck in the ignition. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
- Hephzibah, GA, USA
This is more of a question than a complaint. Recall # 11V-151000 sudden engine shut off was reported March 2011 as of April 2012 Volkswagen quarterly performance report says: Over 80% affected have been fixed and only 166 were unreachable. So why do I see the same complaint on your website as late as Aug 2013 could this be the few that were not fixed" or is it possible the problem is affecting more cars than reported? I have a 2010 Routan, I am seriously thinking about trading it in before the "sudden engine shut off" happens to my family. Am I paranoid? or do I have a valid point. Can someone tell me" Volkswagen says I am paranoid. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Wellington, FL, USA
- League City, TX, USA