8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
1,550 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jun 072021

Taos S 1.5L 4turbo

  • Automatic transmission
  • 1,521 miles

I just returned my leased 2017 Tiguan and leased a 2022 Taos. The Taos does not have a front passenger seat height adjustment. When I test drove the Taos, the tall VW salesperson was sitting in the front passenger seat while I was driving and my girlfriend was sitting in the back seat. The VW salesperson did not tell me that there is no front passenger seat height adjustment. My girlfriend cannot see over the dashboard when sitting in the front passenger seat. I purchased a seat cushion that raises her 4 inches but now the front passenger airbag light will not turn off so if we are in a car accident the driver airbag will deploy but the front passenger seat airbag will not deploy.

I need to have the front passenger seat replaced with a front passenger seat that has a manual height adjustment or I need a different car. Can you please help me? I have been a lifetime loyal customer of VW Porsche Audi and do not understand why a manual front passenger seat height adjustment would not be included in any of your products. The VW salespeople need to make sure that customers know that there is no front passenger seat height adjustment prior to purchasing the Taos S and the Taos SE. The Tiguan S models that I had all had front passenger seat height adjustment. Can you please help me? Thank you.

- Christopher S., Saddle River, US