10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased the 2023 Taos SE at the beginning of may. When accelerating on the highway, the ACC light and engine light came on and the car started rapidly decelerating. Lane assist, cruise control and ACC were not able to be used. I managed to pull to the side of the road, and was towed to a VW dealership in Rochester. The computer came back saying it was bad fuel. They drained the fuel, and charged us due to user error/using the wrong fuel. I have confirmation from the gas station this is incorrect. The next day, the same incident happened when accelerating on the highway. My hometown dealer also ran a report and it came back as bad fuel. They drained the fuel, but kept the car to test drive. I refused to take it back until a different solution was found. They finally were able to recreate the situation, and said there was an issue with a fuel injector module. I picked up my car yesterday, and did not even get home before the car powered down on the highway.
- Bellevue, IA, USA
Check engine light came on not long after buying the vehicle, additional electrical issues began including window regulator failures and battery failure.
- Lutz, FL, USA
Within the first 24 hours of picking up this new car warnings for 3000rpm max appeared, engine overheating and potential damage to engine components appears and engine functioning was decreased, exhaust control malfaction message, and electronic engine control message with associated symbol for lane assist warning message. When the electronic engine control message with checklight appeared, acceleration was impaired and it was difficult to speed up on the road. There was the potential for fire and gasoline explosion and risk to drivers and passengers due to possible collision accidents. I have brought the car to the dealership and was turned away the first time due to being told it was low voltage. While drive home the EEC message, electronic engine control malfunction with warning light appeared again and I called and said I was going to drive back to the Volkswagen dealership and this time they took the car. This was a worrisome experience for me..
- Georgetown, TX, USA
- Gainesville, FL, USA