9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
500 miles

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problem #2

Jul 312024

Taos

  • miles
Volkswagen care case# 06671593. 2024 Volkswagen Taos SE fwd current mileage 11,411. Ongoing brake system malfunctions for months on both front and rear which have still not been repaired. Loud grinding, squeaking, gurgling noises and burnt brake pads smell from front brakes. Brakes feel as if they were slipping or engaging too harshly. Finally rear brake pads were replaced by coachella valley Volkswagen on 02/04/25 without rear rotors resurfaced or replaced and such affected the vehicles brake performance even worse, almost causing me into a head on collision on my way home after spending the entire day waiting for my vehicle in their service department. The vehicle has had trouble starting up as if it had a ded battery. Gas digital odometers, both numerical and dash symbols often get frozen when fueling up completely. Gas odometer will reflect above 345 miles - 400 miles to the empty and will remain frozen for multiple days. Customer has to base driving off the miles after refueling information screen in orderto drive vehicle. Entire media screen completely freezes when driving on a road trip no matter what device is connected both android or iphone. Customer has had to pull over and completely turn off vehicle around 5 minutes in order to unfreeze media screen. Lane keeping system malfunctions specially at high temperature days. Lane keeping system not available sign appears for most of the day; hourglass next to a white vehicle sign warning appears most of the day during high temperatures, sign turns into yellow / orange warning. Yellow lane assist currently not available warning sign appears in the middle of the dashboard. Yellow exclamation / triangle warning sign appears to the left of the dashboard. Epc warning light has tunrned on and off multiple times to the right side of the dashboard since vehicle had 2287 miles.

- El Centro, CA, USA

problem #1

Feb 152024

Taos

  • 1,000 miles
The contact owns a 2024 Volkswagen Taos. The contact stated that the vehicle was experiencing electrical failures. The contact stated while driving and slowly coming to a complete stop with her daughter in the front passenger-??s seat, the contact felt the brake pedal suddenly traveling further down independently, and the vehicle prematurely came to a stop. Additionally, the radio became excessively loud, causing both the contact and her daughter to feel shocked. The contact stated that there was an abnormal clicking sound coming from the dashboard, followed by an independent increase in the A/C temperature. The contact also stated that the SOS button was inoperable. The vehicle was taken to the dealer, where the contact was informed that the failure could be related to the key fob radio wave. The vehicle was test-driven while the key fob was out of the vehicle; however, the failure recurred. Additionally, the contact stated that while driving 50 MPH, the front passenger's side tire became flat. The contact pulled to the side of the road. Roadside assistance was contacted and replaced the tire with the spare tire. The vehicle was later taken to an independent mechanic, where the contact was informed that the wheel housing had caused a hole in the tire. The front passenger's side tire was replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

- Egg Harbor Township, NJ, USA