10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 72,325 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driver seat back support failure. I was at the intersection of alameda and chambers, in Aurora, co. The light turned green and I put my foot on the gas pedal to proceed forward, a bicyclist darted out in front of me so I quickly hit the brake pedal to avoid hitting him. At that moment my back support dropped back into a flat recline position. My vehicle did not travel 3 ft, nor did I reach any speed over 3 mph. I made a right turn into a parking lot to see if I could lift the seat but it appeared to be locked into the flat position. I drove the vehicle to the VW dealership to have it inspected. I was told that my seat operated correctly and that they were able to get it upright again. But were unable to determine why the seat fell backwards or failed. I'm concerned that there is a mechanical or electrical issue with seat and that if I'm in an accident that the seat will fail and that I could be severely injured or worse.
- Aurora, CO, USA
Smelled something burning. Passenger noticed their seat was hot. Discovered burn spots in the passenger seat.
- Oxford, PA, USA
I have a 2009 VW Tiguan. The front seats are heated cloth. Yesterday, the passenger seat malfunctioned and burned a hole in the seat. I am taking it to the dealership on 12/22/10.
- Akron, OH, USA
- Libertyville, IL, USA