8.4
pretty bad- Typical Repair Cost:
- $1,750
- Average Mileage:
- 84,850 miles
- Total Complaints:
- 5 complaints
Most common solutions:
- carbon cleaning procedure (1 reports)
- not sure (1 reports)
- problem related to service bulletin 362374 (1 reports)
- replace fuel injectors (1 reports)
- replace head (1 reports)
Check Engine Light led me to auto parts store for diagnostic. Code came up as misfire on cylinder 2. Took it to VW dealer. They swapped coils around and said misfire remained in cyl 2. Said carbon deposits in engine are causing the misfire, requires a long "carbon cleaning" process. $700 later, Tig running fine. Dealer claims carbon buildup was likely caused by using regular gas, but I've always put premium in it, like you're supposed to in a Turbo. Very frustrating. Avoid Volkswagen.
- bbnnd, Indianapolis, IN, US
Check engine light. Took it to VW, misfire codes, they swapped the ignition coils, everything was fine. They reset the light and told me to keep an eye on it. Check engine light came on again a week later, took it in, they had my car for 3 days. Fuel injectors required replacing in cylinders 3 & 4 and they recommended have the carbon removed from my valves. Fixed.
- Jessica B., Vancouver, BC, Canada
The epc light comes on. The car bogs down and has absolutely no power. very dangerous as it usually happens when you are in heavy traffic downtown. The engine light also comes on. But the next time you use vehicle it is ok and everything works ok. Then an hour or so later you go to start car and it fires and then stalls out, which is a real pain. wait a whille and the car will start and stay going. you go about a kil. and on comes epc and engine light and car loses power. At the moment it is setting at the vw dealer in north bay where i had it towed two weeks ago. I have no contact with dealer since except to say vw won't release one of the timing chains.
We have nothing but trouble with this car since we got it used in 2015. We always drove the bug years ago and loved them they where reliable and easy to run. This car we have trouble with it overheating and sometimes the fans run and sometimes they don't. It generally overheats when you have the air conditioning going and you are in the most danger of getting rear ended in traffic. Otherwise, I like the style of the car and the easy moveability of the car.
- marilyn914, Powassan, ON, Canada
1/2014 Check engine light goes off and on. Car hesitates. My regular mechanic tryed changing spark plugs, etc... but the issue persisted. Diagnotic still continued to show engine misfires. I finally had to take it to the dealer. After much persisting, the dealer contacted VW and the repair was covered under the service bulletin #36237 relating to the injectors and manifold. The repair consisted of carbon clean out.
Two months later (not even) the check engine light is on again. This time the dealer told me it was my spark plugs, even though my mechanic had just replaced them. The dealer said since they were not "VW" spark plugs they weren't any good. Ok, I paid again to have spark plugs installled.
Two months later ( not even) May 18, 2014, you guessed it, the check engine light it on again. I have an appointment with the dealer tomorrow. I will keep you posted. This problem should be a recall. I will never buy a turbo engine from VW again.
Update from May 27, 2014: The VW Dealer told me that now the PCV valve is bad. Although the PCV valve is a component of the Emissions and even though VW issued a emissions warranty extension, this part would only be covered at 75% by VW. I think it should be covered 100% by VW - the system is bad. I contacted VW directly and was told "Warranty extensions are VIN specific, as it allows us to see which parts came from which parts supplier and have known issues. It is through this research we determine warranty coverage and similar vehicles may not have the same coverage, as they do not have the same repair trend. I have recorded your concerns internally to determine if any additional campaign or warranty extension is needed for more vehicles. At this time, your vehicle does have a warranty extension for the intake manifold and fuel injectors should you experience any concern with them. This particular repair which we have offered to cover 75% of is for the replacement of the oil separator which is outside the terms of the warranty and warranty extensions"
So for now, I am "fixed". These turbo engines cause more problems than they are worth. Let's see how long this "fix" lasts.
- dmcdonnell, Ivyland, PA, US
The head replacement was the end result of 6 months of back and forth work trying to find the problem that caused my misfire. This was all with VW Gurley Leap in Mishawaka.
Fixes before the head was replaced
-plugs and coils
-injectors
-injector wiring harness
-coils again
- jacobhonor, Mishawaka, US