3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,217 miles

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problem #1

May 022011

Tiguan 4-cyl

  • Automatic transmission
  • 40,217 miles
This is a separate incident (I just filled a complaint ODI 10401437. Same VW tiguain. The weekend of 4/30/11 and 5/1/11 I was driving on the highway and my automatic transmission was acting weird. I was watching the tachometer and it wanted to red line, it was skipping gears, and at times wanted to stall out. This was very, very scary. If I went to pass somebody the vehicle would skip gears and not accelerate properly, at times it would catch the correct gear and want to red line (7,000 rpms) I would have to take my foot off the gas to get it to switch to the correct gear. I pulled over to a rest stop and put it in park, it was idling under 800 rpms and wanted to stall out. I shut it off for about 5 minutes and turned it on, in reverse it was idling under 800 rpms and wanted to stall I gave it gas and drove it home. I brought the car immediately to the dealership on 5/2/11 they had the car for the day and told me they could not replicate the behavior of the vehicle and to come pick it up, now they called me at 4:35 pm they closed at 5:00 pm. I was so upset I said lets take a ride with an ase certified mechanic, now, something is wrong with this vehicle. I was very, very scared the weekend prior to this, so I was speaking loudly on the phone and basically throwing a fit because I knew the vehicle was not safe to drive! so I get to the dealership, the ase certified mechanic was present when I arrived, I had been crying because I was so scared to drive the vehicle. The mechanic asked me if he could take it home I said absolutely, and the dealership set up a rental for me free of charge. I guess when they spoke to me over the phone and saw me in person they were convinced I was not making this up. The next day they replaced 2 fuel injectors and explained to me it was not the transmission. The following weekend I thought it still was not corrected, brought it in again and told it was not malfunctioning.

- Nashua, NH, USA