10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
46,508 miles

About These NHTSA Complaints:

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problem #4

Dec 172018

Tiguan

  • 104,000 miles
Early Monday morning on 12/17/18 while driving from orlando, fl to clearwater, fl on a major highway my wife had turned on the passenger seat heater. Nothing was out of the ordinary until we smelled something burning, thinking it was probably coming from the outside. The smell didn't go away so we turned off the A/C and both driver and passenger seat heater until the smell of smoke when away. We left the seat heaters off and left on the ac. When we got home we still didn't notice anything until later on in the morning when my sweater had a black burn mark. I went out to the car and noticed that the passenger seat had a burn hole close to the back. When I turned on the car and turned the passenger seat heater on I noticed smoke coming up and then a spark as if it where a lighter.

- Clearwater, FL, USA

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problem #3

Nov 242018

Tiguan

  • 82,000 miles
My husband was driving my vehicle and I sat in the passenger seat turned on the heated seating and after about 2 min I started to smell plastic burning my leg was burning and we seen smoke in the car and pulled over. When I got out the car my seat had a hole in it with smoke billowing out.

- Highland, IN, USA

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problem #2

Feb 022018

Tiguan

  • 30 miles
The seat heater on the driver side overheated, burned the driver's skin and burned a hole in a coat. A burning smell was clearly noticed.

- Wales, WI, USA

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problem #1

Jun 082010

Tiguan 4-cyl

  • miles
2010 VW le Tiguan purchased new and immediately the back-up camera comes on while driving stating that you can't use the back-up camera while driving. While service tried to fix several times, it continues to date. Water pump failed while driving, trunk hatch mechanism failed and had to be replaced and drivers door lock and window lock failed and new door replaced. Electrical box fuses melted and had to be replaced and the front passenger seat warmer overheated and melted the seat causing full replacement of seat (from the factory in germany). Engine manifold flap failed and had to be replaced. Integrated ipod jack has never worked correctly. Moon roof drain failed causing the inside of the vehicle to have ice on the windows and windshield causing the whole mechanism to be replaced. N updated 9/19/13 the intake manifold malfunctioned and had to be replaced. The high pressure fuel pip from the fuel pump fail as it was leaking

- Harrisburg, IL, USA

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