2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,367 miles

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problem #1

Sep 132013

Tiguan 4-cyl

  • 63,367 miles
My 2010 Tiguan has experienced a couple of significant issues due to design - one a burned fuse box and two a major water leak inside the right front passenger floorboard. Both issues stem from design and not wear and tear. Both repairs were costly - $561 and $753. I have received a safety recall 97Z9 from VW for a fuse issue and will be waiting on a response. I've also submitted an inquiry to VW asking about plans to review the drain hose issue. Had I not investigated the strong damp smell in the interior of the vehicle I would not have found the saturated floorboard and I do mean soaking wet. Both drain hoses were found to have small leaks and the route of the hoses dumps right into the cabin - again this is not a wear and tear issue - it's a design/product issue. As a precaution the dealer recommended that I have all of the hoses replaced to prevent future water damage. I've seen numerous complaints from other VW owners about the drain hoses being defective so this appears to be a larger issue than just a few vehicles. Thank you.

- Georgetown, TX, USA