10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 39,714 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Eagle valley motors sold me an unsafe car I kept telling them that the brakes were bad the transmission fluid was dark and the engine oil was black the tires were bad it was in real bad need of a tuneup I wrote and told the bbb about it and they did absolutely nothing I told Carlos he will lie about it just like how they lied to the bbb about getting in touch with me these people need to be out of business they put profits over people and they-??re safety and I-??m not the only one they-??ve done this to I want all my money back I put close to $2000 dollars in this car 600 For the tires $703.76 for the brakes and tuneup $247.82 for the transmission $117 for the oil change they lied and said all that was taken care of bologna it wasn-??t I have pictures of all that they said they did and did not I-??m out a lot of money because of them I-??m a senior on a super fixed income and they took total advantage of me a senior and they put profits over my safety as well as my Family and Friends and my Service Animal i want to pursue this these people need to be held accountable for doing this not only to me but others as well and if You can-??t help me please get me someone who can Thank You for your help time and service I really appreciate it I wanted to upload more photos the brake photos and tires it wouldn-??t let me I have them and I want You all to have them
- Fallon , NV, USA
My vehicle is experiencing multiple issues and I-??m certain it has been hacked. All began happening around the same time. The front passenger seat air bag goes off and on with or without a person sitting in it. The voice activation prompt goes off on its own, the battery drains for no apparent reason, I get messages all at once (drivers side auto operation console) all go off back to back and then all messages go off at once and it dies. The car is running poorly (sputtering, very heavy pull on the engine). The temperature and miles left before gas tank is empty is completely off most of the time. I can fill my gas tank up and it should be around 480 miles and go down as driven, but I will show less than that (for example 360) and then as I drive it will go up by a few miles vs down and it isn-??t dependable at all. I am a terrified single mother and have a child. I want this car inspected. Please help me. We do not feel safe and I feel forced to drive this car. Thank you
- Hernando, MS, USA
Misfire on cold starts.
- Charlotte, NC, USA
The engine started to shake and would act like it wouldn't turn over, then it broke down on us on a road trip, got it towed and fixed but the same problem happen again couple months after of getting it fixed, and now it's leaking or smelling like gasoline leaking into the cabin of the car through the air vents and when you lift the hood. Each time we noticed the problem we were driving the vehicle but immediately stopped once we notice the smell of gas.
- Tacoma, WA, USA
My car was parked in a public area and caught fire after I got out of it on a city street
- College Park, GA, USA
These engines are susceptible to carbon build-up, which make them run extremely rough, jerk, misfire, and overall cannot get up to speed when cold. This is dangerous, a waste since mpg falls drastically, and could result an accident. Over normal wear at 70,000 miles, my Tiguan needed a manual carbon build-up removal from the engine cylinders. This service cost over $1,200 from the dealer, which is obviously caused by a manufacture/engineering defect! this problem is well known online from other VW owners and the dealers, as the service advisers know right away when you describe the symptoms. Please, help!
- York Springs, PA, USA
- Avon, CT, USA