3.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,929 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving steering became very stiff and I could not turn the car. The red steering icon lit up on the dashboard and a gurgling sound was coming out from underneath the dash. The car only has 50,000 miles and I have never experienced a steering problem the car was nearly underivable. I took it to the dealer and they stated there was a 50851 Fault Torque Sensor Reading out of range and the steering rack had to be replaced with updated harness tierods and related hardware
- Alamo Heights, TX, USA
While driving in a congested area of Jacksonville, FL a small child pulled bike from behind another vehicle, I attempted to sound my horn in an attempt to get the child-€™s attention or that of the other driver. The horn failed. I continued to try and nothing. I noticed the airbag light on. I called the VW dealership and was told this is a problem with the clock spring in the steering wheel behind the airbag. This part controls all the functions of the steering wheel. He also mentioned NHTSA has several complaints and the warranty was extended to 120,000 miles. This is relatively a low threshold as more and more people are keeping cars longer with cost. I have 121,190 miles on my Tiguan and am told this is an $800 fix. It is only a miracle this child was not killed. I would be curious how many have been injured, or killed, and the faulty spring has not been pinpointed. I believe this is and immediate threat to safety as one cannot be sure if the airbag will work nor can you summons help with the panic feature as the horn does not work. I believe an immediate recall should be issued regardless of mileage.
- Bonifay, FL, USA
Power steering failure. Less than 80K miles. Went to the gas station. Came out and the power steering went on vehicle. Power steering light came on. Very hard to steer. Was running fine beforehand. This is a safety risk
- Poplar Grove, IL, USA
Airbag error light on, clicking sound when turning steering wheel, horn stopped working, buttons on right side of steering wheel stopped working, display stuck on bluetooth phone connection
- Sunnyvale, CA, USA
Steering wheel has controls that no longer function, the horn is non-functioning and can not be used to alert a car when danger is eminent, such as backing up with bypassing cars, cars improperly changing lanes or drifting into lane, also the airbag warning light is on and the car displays error airbag message.
- Royal Palm Beach, FL, USA
Oct 19th, 2017 clock spring broke, while exiting out of parking lot, followed by airbag warning light appearing on dashboard, along with alarm sound. As I continued to drive on side street, I was not able to use my horn as another started to enter my lane. Upon return to parking lot, while car was in drive, my steering wheel locked up. I brought the car into my dealership for repairs that next morning (10/20) March 15th, 2018 the clock spring failed for 2nd time, so I brought it back to the same dealership for repairs (air bag warning light came on same as before) and yesterday May 14th, 2018 the clock spring failed for 3rd time. I requested a tow truck to Transport the car to the same dealership, as I do not feel that this car is safe to drive at this time. It is currently being serviced to replace the clock spring.
- Mountain View, CA, USA
- Ewa Beach, HI, USA