10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Parking Brake locks up and renders vehicle immobile- has occurred twice and parking switch has been replaced three times.
- Lagrange, GA, USA
Brought 2016 Tiguan less than 10 months, noticed scraping noises when breaking at local speed. Also hear clanking noise occasionally from bottom of the vehicle. Sent car to Volkswagen service center and found the rear rotors pitted and rusted. Service center just clean the surface and suggest to replacement when noise return. Call Volkswagen customer service open a case. According to the customer service my car has low mileages, cause rust developed and suggested to drive my car at least once a week. This is an unacceptable reason because I use my car average 2 days a week. When sent in for service, my cars had 3943 miles with driving with less than 10 months. On average drive about 394 per month and ~100 per week. I strongly question on what kind of material Volkswagen use causing the pad and rotors rust easily. Plus Volkswagen stated rotors and pads are not covered under warranty, replacement is under owner expense.
- Forest Hills, NY, USA
- Temple City, CA, USA