10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
6,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Nov 202023

Tiguan

  • miles
I started to get an "airbag error" message on the dash and then noticed that my horn no longer works, and neither do any of the buttons on either side of the wheel that control the dash menus and sound/phone system. I was able to determine this is a clock spring failure. From what I read, this is not a part that is supposed to wear out or fail from the age of the car and is expected to last the life of the car. Unfortunately, I now have no horn and possibly no airbags and I can't change any view on my dash to look up anything else.

- Harker Heights, TX, USA

problem #5

Sep 012023

Tiguan

  • miles
Steering column locks upon start up. The light is red on the dashboard. You can not power steer the car thus making the car unusable. The code that comes up is to replace the steering rack. This is a $2k part rebuilt and a $3k part new. This is happening on many many VWs. Ours failed at 130k miles and 6 years old. I-??ve heard of others failing at 80k miles, etc. this is absurd that this is happening! a car is supposed to move and steer that-??s what makes it a car. Volkswagen needs to recall this and reimburse those who have paid to have it fixed. The car is incredibly dangerous to drive with the steering rack failing.

- Glendora, CA, USA

problem #4

Aug 222023

Tiguan

  • miles
Clock Spring - Crackling sound in steering wheel when turning right and left; airbag indicator

- Parma, OH, USA

problem #3

Nov 152022

Tiguan 4-cyl

  • miles
I suffered a front-end collision on 11/15/2022 in my 2017 VW Tiguan. I was going on I-66 in Virginia 40-45mph back to college at Howard University, and a car stopped suddenly after being cut off, but it was raining horribly and I was in half a foot of water, so even with braking, I hydroplaned into the vehicle in front of me, causing insubstantial damage to them but very significant damage to my vehicle as well as whiplash.

- Washington Dc, DC, USA

problem #2

Feb 202019

Tiguan

  • 8,000 miles
Upon starting and driving our 2017 Tiguan which has 8000 miles on it the steering system red warning light came on and the vehicle lost all power steering. In fact it was virtually impossible to steer it at all. And im a reasonably arm-strong male. Im lucky this didn't happen on an interstate or at higher speeds or I would have been in an accident. It occurred on a surface road while I was travelling 30 mph. Outside temp was 2 degrees above 0.

- Stillwater, MN, USA

problem #1

Aug 192018

Tiguan

  • 28,000 miles
While driving at a constant speed or decelerating the engine will stall without warning. The engine runs so quietly the only indication that it has stalled is there is no power and the steering becomes more difficult as the vehicle gets slower. It doesn't seem to matter your speed, it will just stall and this can be incredibly dangerous. Originally happened in 2017 and took to the VW dealership but they couldn't find anything wrong. It is happening again today and earlier this week 8/19/2018

- Clio, MI, USA