My experience with Volkswagen has been awful! My Tiguan 2018 was only 4 months old with 4,206 miles on it, brand new. The car suddenly stopped with the car running on the highway. I had to call VW for road assistance and two days later I was informed that the engine had to be replaced. I expressed that I did not want the vehicle anymore, that I wanted a brand new car due to the unclear problems that arose. As for the dealer's service, very disappointing as well. I was given a sedan as my replacement even after I stated that I am disabled and unable to bend down in the car. To this day, I still have not received the SUV that was promised to me.
Update from Feb 16, 2019: Before the car had an issues, I noticed there was a lag in acceleration. I am unaware if the issue comes from the transmission or any other case.
My experience with Volkswagen has been awful! My Tiguan 2018 was only 4 months old with 4,206 miles on it, brand new. The car suddenly stopped with the car running on the highway. I had to call VW for road assistance and two days later I was informed that the engine had to be replaced. I expressed that I did not want the vehicle anymore, that I wanted a brand new car due to the unclear problems that arose. As for the dealer's service, very disappointing as well. I was given a sedan as my replacement even after I stated that I am disabled and unable to bend down in the car. To this day, I still have not received the SUV that was promised to me.
Update from Feb 16, 2019: Before the car had an issues, I noticed there was a lag in acceleration. I am unaware if the issue comes from the transmission or any other case.
- gnvp8299, Kissimmee, US