10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 3,424 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Big manufacturer defect issue on Tiguan windshiled. Bought new 2016 VW Tiguan on 2016 Apr, windshield broke in two weeks, while I'm driving in a local way, slight turing right, crossing traffic @45 mile/H, (hwy 75 to East exchange, allen, tx, 75002) no trucks seen. Bought new 2019 VW Tiguan on 2019 Mar, windshield broke in Apr, within a month. A quiet highway, no big trucks passing by, and speed @ 65mile/H.(hwy 75 @ renner) asked dealer to report as quality or design issue, with no response.
- Allen, TX, USA
My brand new 2019 VW Tiguan fwd next day after buying showed multiple problems that related to transmission and breaking and a unknown source of rattling sound. I noticed when I cold start the Tiguan and let it idle for 3-4 minutes the normal engine sound slowly goes down but a louder and more noticeable rattling sound comes up. It is heard while driving also. It's concerning but what is more concerning is the that the Tiguan hesitates while shifting gears. I noticed it happens while accelerating from a stop. Not only it hesitates to accelerate you'd feel the cars struggle while shifting gears. Each time the gear is shifting you could feel the car is at a confused state and so you feel it thump. At other times I've experienced the car almost stalls where the RPM goes up but transmission slips. It doesn't change gear. The worst of all is that while slowly breaking the car tried to speed up. The RPM is also seen to go up. The very unfortunate news is that though the dealer's technician drove with me and saw the issue they don't have a fix. VW corporation also isn't providing a fix. There's other reports of similar problems. The Tiguan has a known transmission problem according to other owner reports. It may not be all Tiguan but my car is a lemon. The problem probably has to do with which location the car was manufactured. This is a very big safety concern. I am very worried about such erratic issues 2nd day. How did VW get past safety boards. They need to solve this issue before devastating events such as death or other things occur. No vehicles should slip gears while accelerating nor speed up while breaking.
- Springfield, VA, USA
Upon driving my new 2019 Volkswagen Tiguan this past winter. It was a very cold winter day, when starting my car it wouldn't go in reverse., then started to go, in reverse. I put it into D drive.. I would putt ( go and stop) like it was running out of gas. There was plenty of gas in it. It continued to display the epc yellow warning light. The light signal is engine control malfunction. I have notified my dealership I purchased it from. The state it will do that when it is very cold out. It is now spring time. It has done it twice
- Dunmore, PA, USA
The car stopped accelerating unexpectedly in the middle of the freeway while I was driving about 60mph. All kinds of emergency lights came up for no apparent reason, and the car blocked. The gear was locked and wouldn't respond to restarting the car. The car had to the towed, and after getting it in the truck I realized that one side of the headlights weren't working. The car has only 1700 miles. A similar but less severe event happeed threes days before. I took it to the dealer's service and they said they couldn't find anything wrong with the car.
- Martinez, CA, USA
- Canton, MA, USA