Panoramic sunroof shattered. Looks like it bubbled upwards and exploded. No rock. No defect. Car was parked in my driveway with no trees or rocks or anything around. Motion security cameras don-??t have anyone coming on my driveway. This looks like my sunroof popped. So weird. I cut my hand on the glass.

- Beacon, NY, USA

I put my groceries in the passenger side of my car and walked around to my driver's door. I touched the button on the door handle to unlock the door and it didn't work. I tried the key fob and it also did not work. I tried another key fob and it still did not work. I had to end up calling the dealership and they told me how to take off the door handle cover to use the manual key, which was difficult to pry off, and also scratched the car. This seems like it could be a safety issue. This could have easily been a mother putting her child in a car seat and walking around to get in the vehicle.

- Fortson, GA, USA

Bought the car to Puente Hills Volkswagen on March 15, 2023 to perform the TPMS Software recall. When I picked up my car, they told me that my car battery needed to replaced and that the TPMS Software update has been performed. I declined to have the battery replaced due to the high cost. But I had battery tested after and there was no issue found. Car has been starting fine without any issues since on the same battery. Then, I continued to get a Recall Alert from VW on 4/13/2023. Checked on their site as well on NHTSA, and it shows my recall is still not repaired. Contacted back Puente Hills Volkswagen on 4/13/2023 and left a message to my service provider. Haven't received a call as of 4/19/2023, so I called again and was able to speak to my service advisor. He then said it was because I didn't have my battery replaced that they didn't perform the recall repair even though he told me he did on 4/13/2023 (printed workorder he gave me also shows they performed the TPMS Software update). In the end, he told me that I need to replace my battery first for them to perform the recall repair even though there is clearly no issue with my battery.

- Rowland Heights, CA, USA

I brought my vehicle to the dealership for its PA inspection and to address a recall that I had specifically listed in my appointment request and also discussed with the staff in person. However, upon checking the nhtsa.org website, I discovered that the recall is still outstanding.

- Mechanicsburg, PA, USA

Door switch notice pops up on the dashboard display. It comes on and off randomly. Took to mechanic, he said it has to do something with the door driver side door wire mesh

- North Billerica, MA, USA

I came to a stop light, and the car would not accelerate when I took my foot off the break and pushed the gas pedal. The lights remained on. I had to turn off the car and restart it. Additionally, the car has been leaking.

- Washington, DC, USA

Rooftop leakage, consistent with rain and snow and 2/3 inches of water sitting on the right side passenger floor and that side is wet for a long time and sometimes mold was formed. Car is now smelling bad. We never crossed our mind about blaming the roof leak but drivers blaming each other for leaving the window a jar or kids spilling water bottles in the car. Now the car was parked in the driveway sitting tight and right. And today, checked the car to move, saw 2/3 inches of water from last week rain with storm IAN. So the problem of manufacturing fault has been with us since we bought it in 2019.

- Falls Church, VA, USA

Kessi key fob loses power/connectivity in cold weather. Occurred twice in 20-25 degree temperature. Unable to unlock with remote key. Requires popping off lock cylinder cover, using key blade to open door, sets off alarm, must hold key close to a designated area on steering column to start..if there is enough power/transmission left in key fob. Could be left stranded & have to be towed. Kessi key fob no longer operable. Must go to dealer to get new battery. Store bought batteries do not work in most cases. Have had multiple VW's with kessi key fob in past and never had issue with key becoming inoperative in cold weather.

- Avon, CT, USA

Sunroof leaked while closed filling the car with gallons of water, creating water damage and risk of electrical failures. The vehicle was parked in a driveway. There is an existing class action lawsuit regarding this problem, however the owners were not made aware, and the soonest dealership appointment to remedy the issue was 1 week from the call, with no sense of urgency. This is unacceptable for a vehicle under mfg warranty, which is not safe to drive in the mean time.

- Arlington, MA, USA

I was driving on a residential street with no cars in front of me and my autonomous emergency braking system engaged itself bringing my car to an abrupt stop. There was nothing in the street, on the front on my car, or in front of me.

- Miami, FL, USA

The sunroof exploded while driving at about 45 mph on top of an overpass. File a case with VW and they refuse to fix the issue. Case number was [xxx]. we were travel on rt 13 in Virginia through a small town. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Edenton, NC, USA

I was driving on the highway and my panoramic sunroof exploded causing glass to fall in on myself and my 5 year old daughter.

- Everett, MA, USA

Purchased car in July 2019 and the carnet has never functioned properly. After calling customer care and carnet I was told to take it into the dealership. After two separate visits and leaving my car for several days I was told it's a known issue and there's nothing they can do. I have a case open with customer care since August 2019 and follow up every few weeks, as they typically forget to provide me with the promised update every two weeks. Each update is the exact same --- there are no updates at this time and no timeline for a fix. They also will not provide any compensation until the issue is resolved. The carnet app has not worked correctly -- kicks me out regularly, says my car is unlocked when it is locked, unable to send destinations from the app to my car, etc. The buttons in the car also do not work when pressed, which means in an emergency situation it will not work.

- Seattle, WA, USA

I purchased this car and the car-net in my car hasn't worked since the day I bought the car. I have contacted VW multiple times and I just keep getting the 'they're working on it ' with no resolution in site.

- Worcester, MA, USA

Terrible wind vibration noise / thumbing that causes physical discomfort in ears the moment only 1 window is rolled down in the car. Front window down requires to open both front windows to balance; cannot lower a rear window without at least opening 1 front window / usually requires opening both front windows. If only one rear window is open plus front window(s) the wind movement results in items in the loading area in the trunk being lifted up and if lights even sucked to the back seat. Appears to be significant design flaw on vehicle. When closing windows have to close rear windows first before closing front windows, otherwise the air pressure on the ear canal is so strong that it causes ear discomfort.

- New Paltz, NY, USA

Two times my panoramic sunroof on my 2019 Volkswagen Tiguan has exploded. The first time was Feb. 13, 2019, just a couple of months after I purchased the vehicle brand new. The second time was a week and a half ago on Aug. 8, 2019. Both times the panoramic sunroof exploded I was on the highway going to work and driving about 60mph. It sounded both times like a gun shot going off in my car. There was no warning either time, it just happened and was very frightening. Both times it happened I was far enough back from other vehicles. The most recent explosion was worse. A huge hole was left and pieces were flying off behind my vehicle. Thankfully I had the mesh screen closed, so none of the glass came into the vehicle on me. The hole that was left the second time was huge and flared outwards, which indicates a defect in the manufacturing of the glass. It is a definite safety risk. Thankfully both times it happened I was able to maintain control of the vehicle but I worry if it happens again. Thankfully it wasn't raining either time, if it was I might have gotten in an accident with the rain coming in on me and keeping me from being able to see the road. There should be a recall on the 2019 Volkswagen Tiguan panoramic sunroof.

- North Charleston, SC, USA

Two times my panoramic sunroof on my 2019 Volkswagen Tiguan has exploded. The first time was Feb. 13, 2019, just a couple of months after I purchased the vehicle brand new. The second time was a week and a half ago on Aug. 8, 2019. Both times the panoramic sunroof exploded I was on the highway going to work and driving about 60mph. It sounded both times like a gun shot going off in my car. There was no warning either time, it just happened and was very frightening. Both times it happened I was far enough back from other vehicles. The most recent explosion was worse. A huge hole was left and pieces were flying off behind my vehicle. Thankfully I had the mesh screen closed, so none of the glass came into the vehicle on me. The hole that was left the second time was huge and flared outwards, which indicates a defect in the manufacturing of the glass. It is a definite safety risk. Thankfully both times it happened I was able to maintain control of the vehicle but I worry if it happens again. Thankfully it wasn't raining either time, if it was I might have gotten in an accident with the rain coming in on me and keeping me from being able to see the road. There should be a recall on the 2019 Volkswagen Tiguan panoramic sunroof.

- North Charleston, SC, USA

Vehicle frequently shakes/shudders violently under light/normal acceleration in stop-and-go traffic, creating a safety hazard and extremely uncomfortable driving situation. I purchased it a few weeks ago and have approximately 1300 miles on it - this has been happening since I took delivery. Under load, shortly after the transmission shifts and as the vehicle reaches approximately 9-11 mph at 2000rpm, the entire vehicle shudders as if the engine is being lugged or is misfiring. This really only occurs after the vehicle has had sufficient time to warm up and has been driven for some time in rush-hour traffic. It is more pronounced with the adaptive cruise control turned on. The shaking/shuddering has made me extremely dizzy and nauseous to the point where I have already become physically sick to my stomach once. I had to cut off 3 lanes of traffic to reach the shoulder so I could avoid getting sick in the car - this was on 7/8/2019, a week ago today. Several passengers will no longer ride in the car with me. I have returned the vehicle to the selling dealer twice over this issue and although their efforts to diagnose it were made in good faith, they have been unable to reproduce it. I have several videos of this issue that I attempted to share with the dealership upon dropping it off the second time, which the service technician told me he did not view after I picked the car up. I also recently discovered that my emergency communication/airbag deployment notification system (car-net), is completely non-functional due to a software bug and will not work at all until Volkswagen comes up with an update for it (per the dealer). I am extremely uncomfortable continuing to drive the vehicle for these reasons and continue to feel sick to my stomach every time I use it to commute to or from my job, which is just over 30 miles from my home.

- Canton, MA, USA

Big manufacturer defect issue on Tiguan windshiled. Bought new 2016 VW Tiguan on 2016 Apr, windshield broke in two weeks, while I'm driving in a local way, slight turing right, crossing traffic @45 mile/H, (hwy 75 to East exchange, allen, tx, 75002) no trucks seen. Bought new 2019 VW Tiguan on 2019 Mar, windshield broke in Apr, within a month. A quiet highway, no big trucks passing by, and speed @ 65mile/H.(hwy 75 @ renner) asked dealer to report as quality or design issue, with no response.

- Allen, TX, USA

My brand new 2019 VW Tiguan fwd next day after buying showed multiple problems that related to transmission and breaking and a unknown source of rattling sound. I noticed when I cold start the Tiguan and let it idle for 3-4 minutes the normal engine sound slowly goes down but a louder and more noticeable rattling sound comes up. It is heard while driving also. It's concerning but what is more concerning is the that the Tiguan hesitates while shifting gears. I noticed it happens while accelerating from a stop. Not only it hesitates to accelerate you'd feel the cars struggle while shifting gears. Each time the gear is shifting you could feel the car is at a confused state and so you feel it thump. At other times I've experienced the car almost stalls where the RPM goes up but transmission slips. It doesn't change gear. The worst of all is that while slowly breaking the car tried to speed up. The RPM is also seen to go up. The very unfortunate news is that though the dealer's technician drove with me and saw the issue they don't have a fix. VW corporation also isn't providing a fix. There's other reports of similar problems. The Tiguan has a known transmission problem according to other owner reports. It may not be all Tiguan but my car is a lemon. The problem probably has to do with which location the car was manufactured. This is a very big safety concern. I am very worried about such erratic issues 2nd day. How did VW get past safety boards. They need to solve this issue before devastating events such as death or other things occur. No vehicles should slip gears while accelerating nor speed up while breaking.

- Springfield, VA, USA