Daughter was driving at roughly 20 miles an hour when right front suspension collapsed causing her to lose control and striking a parked vehicle. Lower part of strut that connects to drive shaft was sheared in half causing complete loss of steering. The tire was pushed back against the the fender well which in my estimation caused tire to blow. Parts are available for inspection. A tire blow out at that speed should not cause strut to break and impact on parked car was minimal. Failed component has not been inspected by anyone. There was no warning of any issue. I did complain to dealer of slight suspension noise while turning but they could not find any issues.

- West Covina, CA, USA

Vehicle sounds as if it is bottoming out when driving over uneven surfaces or small dips at any speed. Noise is mostly in the front with heavy concentration on the passenger front tire. Particularly around 30-40 miles per hour. Vehicle has previously been in (after 3 days of owning it 03/09/2019 for a rear shock replacement on the drivers rear). After owning the vehicle for 6 months the noise has gotten worse. Brought it to the dealer again 08/17/2019 and no issues were found. I took the tech on a long test drive on the roads (parkway) I travel daily max speed is 45. He heard the noise and stated I was maxing out my suspension (this was at 30mph) and the noise I was hearing was the suspension hitting the bumpers underneath and not the actual vehicle, this was completely normal.noise can also be heard going over speed bumps and driveway curbs at even lower speeds). I have driven other Tiguans and volkswagon models on the same roads and this does not appear to happen. My vehicle currently does not show under the any current coil recalls. I would like someone to please revisit this VIN to see if this vehicle could also be part of the recall.

- Bluffton, SC, USA

There is a loud thumping noise coming from the front suspension. This only happens on downwards road bumps (does not happen on speed bumps). Happens while in motion. The faster the vehicle is, the louder the noise becomes. Dealer is unable to identify the issue. The vehicle has 11K miles at the moment, and issues is there since it was brand new. Dealer suggested we wait until problem gets worse so they can identify it easier. Documented in the paperwork that a complaint was entered, but they were unable to "replicate". I have many instances recorded on my dashcam, however NHTSA does not have the option to upload a video.

- Brooklyn, NY, USA