10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 909 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This car burns oil. I am adding at 1-2 quarts of oil every 2-3 months and I only have 24k miles on this car. I've had an oil consumption test completed and they said that its falling just with in normal limits. It's unacceptable. Additionally, the emergency braking system is faulty, it will register shadows or on a slightly winding road will register on coming traffic and slam on brakes. I have had cars blowing their horns and swerving from behind me in order to avoid a collision. I had that check as well and their advise was to disable it. WHAT"!" So either I disable a safety system or I get rear-ended. This is a joke and completely unacceptable.
- Hampton, VA, USA
Low Engine Oil. Car is burning oil. Having to put engine oil every 3 months.
- Houston, TX, USA
My 2020 volkswagon Tiguan stalls while idling in traffic. The engine makes a grinding noise and there is no power. I have to put it in park and turn it off and then back on. It happened several times in 2021 and the dealer replaced the starter-that worked for a while but in the past 7 days (May 30, 2022 to June 6, 2022) it has stalled 5 times while idling in traffic.
- Washington, DC, USA
Unknown
- Naples , FL, USA
Complete engine stoppage approximately 18:00 21 July 2021. Headed east on Germany Road, a serpentine two lane road with no shoulder. Engine stopped and vehivle coasted to a stop. I turned on the emergency lights and put the vehicle in park. Fortunately, I was able to restart the car and proceed. It was pure luck that I wasn't rear-ended.
- Clayton, GA, USA
The contact's fiancé owned a 2020 Volkswagen Tiguan. The contact stated while his fiancé was driving 30 mph when the steering wheel and the entire vehicle began to shake. The contact stated the Electronic Throttle Control warning light was illuminated. The driver was distracted by the failure, which caused her to run a red light and crash into another vehicle. All front and side air bags deployed. The driver did not sustain any injuries or seek medical attention. The contact stated his mother was seated at the rear driver side and did sustain injuries on both of her knees and sought medical attention on the day of the accident and also the following day. The contact stated unknown person in the other vehicle sustain also injuries on their knee. A police report was filed. The insurance company deemed the vehicle totaled. The vehicle was towed to the insurance lot. The contact called the local dealer and was made aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,139.
- Homestead, FL, USA
The vehicle began to fail while parked, the check engine and epc lights came on. It began to fail as if it had no strength. On December 23, the dealer was taken for the third time due to the same problem, the first time they told us that it was gasoline (puma) that that brand could not be used, they changed the brand to shell and continued with the problem. Before this happened, the deler made us a recall of something and after this it was that the failures began. The bus only has 3,500 miles. The last thing they told us that what is damaged is the evaporator today is December 30 and they have not returned the vehicle to me. The passenger side of the suspension sounds when you get a bump or a hole in the road and tell us that it is normal in the vehicle.
- Bayamon, PR, USA
My change oil service light came on and kept reminding me daily for 10 days that I needed an oil change. I took it to the local dealership today and they said they would only change the oil at 10,000 miles. I only had 5800 miles but the oil was low so they added oil. I haven't even had the car 6 months. What is wrong with the new engines or should the oil really be changed at 6000 miles? I should not be having issues with a brand new vehicle. Something needs to be done by Volkswagen to correct this issue.
- Corpus Christ, TX, USA
Bought car on 4/6/ 2020 brand new at 2600 miles oil lite came on I checked and it needed 1 quart.I went to dealer they checked it and added 1 quart and told me to come back when it happens again. I check it every week and now 9/21/20 it is add the add point on thestick odometer now at 3800 miles. This high consumption is to much.the light has not come on yet but I dont like running it down to the bottom of the stick. I had a 2019 Tiguan and it never needed oil and had over 8000 miles on it.I believe they made changes to the engine and im not happy with it.they need to do somethig about it soon. I also had a 2014 passat that never used oil. No help from dealer except to put a quart in.quirk VW quincy
- Canton, MA, USA
- Garland , TX, USA