On 4/6/24 the steering wheel locked while driving the car. Causing the car to go off the road into a 40 ft ditch and hit a tree

- Houston, TX, USA

My Tiguan was towed on [XXX] to Beyer Volkswagen [4017 Valley Pike, Winchester, VA 22602] for service to repair a sudden and unexpected vehicle failure.??On [XXX], I started the Tiguan and noticed a hard start. I drove the vehicle about 4 miles down the road and noticed a smell of gasoline when I stopped and opened the door. I?immediately?drove the car home at which point I noticed gasoline on the road and driveway, as well as a heavy persistent smell of gas. I moved the vehicle to the road and had it towed [$95 at my expense] to Beyer VW for service. This failure?rendered?the vehicle undrivable and luckily was able to get it towed before it became engulfed in flames. [XXX], after getting the vehicle back for 1 week (dealership claiming repair fixed) the problem was not fixed and in fact gas spewed from the engine at a higher rate. Pictures attach showing about of gas which instantly dispelled at start and move from driveway to road. This is a critical vw problem that will result in fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Stephenson, VA, USA

So this is not related to a specific incident, more long term. The throttle response in this vehicle is downright dangerous. MAny of times I feel like I am going to cause an accident. The throttle response is so laggy and jerky that off the line it seems to hesitate for almost 2 seconds. Light turns yellow? Good luck, it will barely downshift and get moving before it turns red. Sometimes the response is good, sometimes it terrible. No predictability. Have to turn it to sport mode when I have to make a left turn into traffic just to get a jump start. There are numerous forums that have talked about the issue. I have even brought it up to the dealership with no fix recommended. I have driven so many cars in my day, not one like this. Thinking about selling the car back just to get something safer unless they come out with a fix for it.

- North Wales, PA, USA

The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving out of the driveway at approximately 5 MPH, the parking brakes engaged independently. An alert stating that the vehicle is in motion was heard. The contact turned off and restarted the vehicle, and was able to continue to drive; however, the failure reoccurred while driving on the highway. The vehicle was towed to the local dealer. The dealer informed the contact that they were unable to diagnose the failure. The manufacturer was notified of the failure but provide no assistance. The approximate failure mileage was 7,000.

- North Las Vegas, NV, USA