8.2
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,444 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2021 Volkswagen Tiguan. The contact stated that while driving approximately 15 - 20 MPH the "Stop and Start Failure" message was displayed. The contact restarted the vehicle and the "Fault Electronic Brake" and "Driver Door Switch Failure" messages became displayed. The contact pulled to the side of the road and opened then closed the front driver-??s side door and restarted the vehicle. The contact repeated the process three times however, the messages remained displayed. The contact continued to drive the vehicle at approximately 15 - 20 MPH and the parking brake suddenly activated. Once the parking brake had independently released the contact was able to get to the side of the road and turned off and restarted the vehicle several times. The failure had started occurring more frequently. The contact stated that several other unknown messages were displayed. The dealer had been informed of the failure however, the vehicle had not been taken to the dealer. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000.
- Derby, CT, USA
Vehicle keeps having all warning lights and warning messages come on whenever the car starts. Warning lights maintain on constantly and has audible beeping to indicate the warnings. Vehicle would also put itself into park randomly at, as well as disengage collision and lane sensors while driving. Vehicle has been taken to the dealership, and has been reproduced by them, stating "we have never seen this before and are not sure what to do, we need to reach out to Volkswagen directly" most recent update, they needed to replace the door harness and F5 module but are still unclear with the status of the repair. Dealership has indicated it's safe to drive if I wanted to pick it up while they figure out the issue.
- Beverly Hills, MI, USA
Oil change/ low oil light didn-??t come one. When car was initially checked due to check engine light being on it didn-??t produce any codes. The dealer confirms it needs a new engine and turbo rebuild due to there being no oil in the car. Last oil change was May 29, 2023 at Pep boys.
- Camden , NJ, USA
The car will suddenly shut off while slowing down or coming to a stop. The -??start/stop-?? error message is displayed and the car displays to -??manually restart car-??. At first this happened only sporadically, but now this is happening while on the highway in traffic or while turning in an intersection. Today it has happened 5 times. Our car only has 10,000 miles and has had problems from the beginning. The fuel pump had to be replaced after sitting at the dealership for a MONTH while they tried to fix and unknown -??EPC-?? error that displayed and completely shut our car off while driving on the highway-?"not coming to a stop.
- Charlotte , NC, USA
From a cold start and backing down the driveway, the SUV displayed an error code -??Error: Driver Door Contact Switch-?? and automatically put the park break on. The driver had to put the Tiguan in park, turn off the vehicle, and release the emergency break restart the Tiguan and pulled back up the driveway. The driver proceeded to open/shut all the doors to ensure that all doors were closed. The drive started the Tiguan and proceeded to back out the driveway and the same thing happened with the error code and the park brake. The driver restarted the Tiguan and pulled back up the driveway and turned off the Tiguan exited the vehicle locked it and noticed the error code was still showing on the dash.
- Spring, TX, USA
While coming to a stop, the car displayed an error code -?? Error: Driver Door Contact Switch-?? and automatically put the car in park using the emergency break. The driver would have to put the car in park, turn off the vehicle, and release the emergency break to continue. The Volkswagen Tiguan would do this at every stop. The driver pulled over and opened/shut all the door to ensure that no doors were open and it was only after reading in a form that the driver discovered that it is an electrical issue/software issue that the computer registers the door as open.
- Wichita Falls, TX, USA
The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving 40 MPH, the overhead console detached from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the overhead console to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.
- Canton, GA, USA
The gas door on the vehicle would not open. It is locked when the vehicle is locked, and is unlocked when the vehicle is unlocked. The gas door opens by pushing the door, and the door will pop open. After repeatedly locking and unlocking the vehicle, the gas door still would not open. I ended up prying the door open, breaking it off in the process.
- Mechanicsburg, PA, USA
- Sevierville, TN, USA