10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Jul 152024

Tiguan

  • miles
The control panel that controls the sunroof and lights fell from my roof. It was hanging down blocking my view so I could not drive. I brought it to my dealer who said it was still under warranty and proceeded to fix the problem. I still have to go back because they have to order another part. I have read several other complaints about the same issue. I have always bought VW and this is the first time I had an issue like this! I believe this should be a recall since it has happened to so many others. It is a very dangerous situation. Thank god I wasn-??t driving in the highway this would of ended quite different!

- Stratford, CT, USA

problem #10

Jun 262024

Tiguan

  • miles
In July of 23 went to get in my car and when I opened the door the center console was hanging down by wires blocking the rear view mirror and part of the windshield. Car was fixed at the dealer. Yesterday 6/26/2024 went to get in my car and the same thing has happened again !!!!. Can-??t see out my rear view mirror and part of my view is blocked from looking out the windshield creating massive safty issues until it can get fixed. ( tape does not hold to keep it out of the way ) Also was told that VW will not cover the costs of repair this time even though it has been less than a year since it happened last time. This is a massive safty issue that affects driving and could very easily cause an accident at any time!!!!!!!.

- Ladson , SC, USA

problem #9

Jun 252024

Tiguan

  • miles
Center console above rear view mirror has broken and fallen from ceiling for the 2nd time. It as repaired in Aug 2023 after this happened the first time. This is a DEFECT and it needs to be addressed ASAP! If this falls from the ceiling while driving, its very dangerous and most likely would cause an accident. I will be calling dealer tomorrow and it better be repaired under warranty.

- Northfield Falls, VT, USA

problem #8

Mar 282024

Tiguan

  • miles
Overhead Sunglass holder they brake easily such as the 2 clips that hold the cover.

- Bridgewater, NJ, USA

problem #7

Feb 282024

Tiguan

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" GPS, it intermittently does not work and so difficult to inspect upon request How was your safety or the safety of others put at risk? Directions not available on GPS system leading to incorrect turns, potential accidents and other dangers of relying on a map system Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" Manufacturer (VW) was contacted, Case# 06128548 closed without resolution with a possible software update planned but no expectation of delivery Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, GPS intermittently stopped working about a year ago

- West Bloomfield, MI, USA

problem #6

Sep 052023

Tiguan

  • miles
Oil change/ low oil light didn-??t come one. When car was initially checked due to check engine light being on it didn-??t produce any codes. The dealer confirms it needs a new engine and turbo rebuild due to there being no oil in the car. Last oil change was May 29, 2023 at Pep boys.

- Camden , NJ, USA

problem #5

Jul 192023

Tiguan

  • miles
Some light assembly/sun roof control panel falls down and obscures part of windshield

- Elizabethtown, KY, USA

problem #4

Jul 252023

Tiguan

  • miles
Last night I got out of work and got in my 2021 VW Tiguan and found my overhead console had completely dropped from the ceiling. I called Security where I work because I thought maybe someone had tried to break into my car. they took a report and taped it up for me so I could drive home. This prompted me to look up issues that have been reported here (NHTSA) and of course I found that numerous others have had this same issue!!!I I called the dealer in Macon, GA (about an hour away from where am) and scheduled an appt for August 1st. They said they knew it was an issue and as long as my car was under 50,000 miles it would be covered under warranty.. I guess my next question would be what happens if after they replace it, it happens again? I found a lot more complaints out on this site about the same issue. 3 pages of complaints - think there needs to be a recall so that this piece is covered for the life of the vehicle after replacement and so that VW will have to replace even after 50,000 miles. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Northfield Falls, VT, USA

problem #3

Jul 252023

Tiguan

  • miles
The middle console have completely fallen out of the roof, held on only by the wires. It looks like the plastic attachments to the screws all broken. Incident occurred while parked during working hours on Tuesday, July 25.

- Canton, GA, USA

problem #2

Jul 112022

Tiguan

  • miles
Sunroof exploded while I was driving down the highway. I was going 65-70 mph, no other vehicles around me.

- Woolwich, ME, USA

problem #1

Aug 042021

Tiguan

  • miles
The center console (where my lights, the buttons for the sunroof, and where typically sunglasses would go) was dangling and the clips inside were broken

- Canyon Country, CA, USA