10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When I was driving the upper console of the vehicle dropped out of no where. The console was just hanging by a few wires and dangling around while I was driving. I was totally startled and could have had an accident, the console was hanging so low I couldn't use the rearview mirror and had to hold it up with one hand until I got home. I have had to tape it with masking tape and it falls every 2 or 3 days. I just took it to the VW of Clearlake and they are not accepting responsibility for the part replacement and charging me $255. This part needs to be urgently replaced and recalled before someone is hurt on the road or lives are lost.
- Pearland, TX, USA
I was driving to work a couple days ago and noticed that the control system that is connected to my rear view mirror was broken. It appears that the plastic overhead control system broke where it screws in. When I inspected it the clasps on all four sides broke with the screws still intact to the vehicle. I disconnected the ports so that I can see my mirror. I just bought my vehicle in July 2023 and I rarely use the controls. I don-??t think it-??s fair that I have to pay for this replacement. In my honest opinion this should never happen. I haven-??t replaced it yet because I am unable to afford it at this time. However I don-??t think it should be my responsibility since I-??ve never had this happen on any vehicle I have owned. It appears to be a default in craftsmanship.
- Lilburn, GA, USA
The overhead console started separating from the headliner which was annoying but I didn-??t think much of it. A few days later the console was dangling just held up by wires. I taped it back up but while I-??m driving it fell again. You can-??t see to drive letting it dangle so I had to hold it up while driving. It takes a lot of attention away from the road when you-??re messing with the console to drive. The part is back ordered so it hasn-??t been fixed yet. I Juat keep taping it up but the sun melts the glue or something. It-??s a daily chore before driving. For what I see this is happening to a lot of Vw Tiguan owners
- Bowling Green, KY, USA
The control panel that controls the sunroof and lights fell from my roof. It was hanging down blocking my view so I could not drive. I brought it to my dealer who said it was still under warranty and proceeded to fix the problem. I still have to go back because they have to order another part. I have read several other complaints about the same issue. I have always bought VW and this is the first time I had an issue like this! I believe this should be a recall since it has happened to so many others. It is a very dangerous situation. Thank god I wasn-??t driving in the highway this would of ended quite different!
- Stratford, CT, USA
In July of 23 went to get in my car and when I opened the door the center console was hanging down by wires blocking the rear view mirror and part of the windshield. Car was fixed at the dealer. Yesterday 6/26/2024 went to get in my car and the same thing has happened again !!!!. Can-??t see out my rear view mirror and part of my view is blocked from looking out the windshield creating massive safty issues until it can get fixed. ( tape does not hold to keep it out of the way ) Also was told that VW will not cover the costs of repair this time even though it has been less than a year since it happened last time. This is a massive safty issue that affects driving and could very easily cause an accident at any time!!!!!!!.
- Ladson , SC, USA
Center console above rear view mirror has broken and fallen from ceiling for the 2nd time. It as repaired in Aug 2023 after this happened the first time. This is a DEFECT and it needs to be addressed ASAP! If this falls from the ceiling while driving, its very dangerous and most likely would cause an accident. I will be calling dealer tomorrow and it better be repaired under warranty.
- Northfield Falls, VT, USA
Overhead Sunglass holder they brake easily such as the 2 clips that hold the cover.
- Bridgewater, NJ, USA
What component or system failed or malfunctioned, and is it available for inspection upon request" GPS, it intermittently does not work and so difficult to inspect upon request How was your safety or the safety of others put at risk? Directions not available on GPS system leading to incorrect turns, potential accidents and other dangers of relying on a map system Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" Manufacturer (VW) was contacted, Case# 06128548 closed without resolution with a possible software update planned but no expectation of delivery Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, GPS intermittently stopped working about a year ago
- West Bloomfield, MI, USA
Oil change/ low oil light didn-??t come one. When car was initially checked due to check engine light being on it didn-??t produce any codes. The dealer confirms it needs a new engine and turbo rebuild due to there being no oil in the car. Last oil change was May 29, 2023 at Pep boys.
- Camden , NJ, USA
Some light assembly/sun roof control panel falls down and obscures part of windshield
- Elizabethtown, KY, USA
Last night I got out of work and got in my 2021 VW Tiguan and found my overhead console had completely dropped from the ceiling. I called Security where I work because I thought maybe someone had tried to break into my car. they took a report and taped it up for me so I could drive home. This prompted me to look up issues that have been reported here (NHTSA) and of course I found that numerous others have had this same issue!!!I I called the dealer in Macon, GA (about an hour away from where am) and scheduled an appt for August 1st. They said they knew it was an issue and as long as my car was under 50,000 miles it would be covered under warranty.. I guess my next question would be what happens if after they replace it, it happens again? I found a lot more complaints out on this site about the same issue. 3 pages of complaints - think there needs to be a recall so that this piece is covered for the life of the vehicle after replacement and so that VW will have to replace even after 50,000 miles. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Northfield Falls, VT, USA
The middle console have completely fallen out of the roof, held on only by the wires. It looks like the plastic attachments to the screws all broken. Incident occurred while parked during working hours on Tuesday, July 25.
- Canton, GA, USA
Sunroof exploded while I was driving down the highway. I was going 65-70 mph, no other vehicles around me.
- Woolwich, ME, USA
The center console (where my lights, the buttons for the sunroof, and where typically sunglasses would go) was dangling and the clips inside were broken
- Canyon Country, CA, USA
- Cypress, TX, USA