We are having excessive oil consumption being 1 quart every 2 thousand miles and the warranty just says that it's normal. They performed a test that was totally inaccurate, after the test again we had to add another quart and it just kept going. They just say that consuming a quart every 1200 miles can be normal. So I have to keep a big oil bottle in the trunk as part of this normal thing. It's shameful that after going many times to the dealer and having the extended warranty, the issue is considered just "normal" and we should be okay with it. Buying a brand new car, and every possible warranty to end up with an oil bottle in the trunk as if I bought a car from 1980. Thanks VW for such a good quality product!!!!
We are having excessive oil consumption being 1 quart every 2 thousand miles and the warranty just says that it's normal. They performed a test that was totally inaccurate, after the test again we had to add another quart and it just kept going. They just say that consuming a quart every 1200 miles can be normal. So I have to keep a big oil bottle in the trunk as part of this normal thing. It's shameful that after going many times to the dealer and having the extended warranty, the issue is considered just "normal" and we should be okay with it. Buying a brand new car, and every possible warranty to end up with an oil bottle in the trunk as if I bought a car from 1980. Thanks VW for such a good quality product!!!!
- Lucía H., Aurora, CO, US