10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 8,423 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Our 2004 VW Touareg V-8 has the following problems despite five trips to the dealer: I) hesitation during acceleration; II) pulls hard to the right; and III) shifts roughly at low speeds. Past problems include: Iv) the latch on the rear door broke, such that it came crashing down on my wife's head; V) the rear seat belt latch wouldn't work; vi) the car shuddered badly when you tried to make a turn at low speeds (e.g., while parking) and vii) the flat tire indicator went on even though the tire was neither flat nor low. We have an arbitration scheduled for 11/9/05 under California's lemon law.
- Los Angeles, CA, USA
While driving vehicle hesitated. Consumer pressed down on the accelerator pedal and vehicle moved intermittently on its own. SRS light appeared on the dashboard and remained on. Consumer drove vehicle to the dealer for inspection, and mechanic placed the vehicle on a diagnostic machine. The mechanic determined that the sensor shaft for transmission and engine needed to be replaced. This problem was a design flaw defect. Consumer informed the mechanic this problem was not acceptable and had not been resolved.
- West Palm Beach, FL, USA
When making right or left turns the vehicle's engine hesitated. The consumer was concerned that the failure would result in an accident.
- Zanesville, OH, USA
When trying to accelerate on occasion the car will stall and the accelerator will not produce any action. I was in an intersection trying to merge into traffic and got into the intersection and tried to accelerate and could not. Very scary. The car has done it repeatedly under less threatening circumstances.
- Lexington, KY, USA
2004 VW Touareg V8. These vehicles exhibits frequent but inconsistent delay in throttle response. This issue arises most often in heavy traffic when the driver comes to a rolling stop. When shifting inputs from the brake to the throttle the vehicle will frequently exhibit a 1-2 second delay before there is any response from the engine. This has two dangerous consequences. First, the driver may increase the throttle pressure waiting for a response, then getting more then expected acceleration when the engine finally responds. Second, the driver could be left sitting in an oncoming lane waiting for the engine to respond and take the vehicle safely across the intersection. I have reported this to two different VW dealers, one of which turned the complaint to VW. There has been no action taken, or further response from VW.
- Powell, OH, USA
- Costa Mesa, CA, USA