10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 64,481 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Leaking gas caught on fire put it out but now I have no head lights no high beams replaced everything still nothing. All lights on dash go crazy kills battery all the time and had to replace something in the rear end. Overall it has cost me $2500 and I still have no headlights at all and leaking gas. It-??s my only vehicle I hope next time it doesn-??t catch back on fire could have been worse and still could be. Somebody could get hurt and I have kids.
- Birmingham , AL, USA
Light went out on dark road. Nearly crashed. Found insulation on wires for lights deteriorated. Harness was melted lower in the fender. Online search found same issue is common and included fires.
- Raytown, MO, USA
The headlight assemblies on this vehicle fail due to the internal wiring inside of the housing. This leads to zero visibility during night time. The headlights when operating correctly also do not produce enough light output to be able to see during the night even with a brand new assembly.
- Lititz, PA, USA
The headlights continuously short out and stop working. The wires on the headlights have no insulation because it has fallen off. This problem has been fixed multiple times and still continues to happen. I contacted the local VW dealership and was not helped. I contacted VW corporate office and no help. There was a class action suit against VW for this very issue. More than once it has left my dad stranded because he had no headlights to drive home with.
- Jacksonville, NC, USA
About 2 weeks ago, I started blowing fuses for the drivers side turn signal. I would have no front or rear turn signal, as well as no hazards on the drivers side. I looked inside the headlight assembly and found that all the wiring was exposed due to the wiring insulation rotting off, leaving exposed wiring. I am a firefighter, and this is a vehicle fire, waiting to happen. You cant even wrap electrical tape around it, due to the headlamp unit not being able to be taken apart. I have no left turn signals, and risk being hit, sideswiped, or getting a ticket from the police for something I cannot fix. I have replaced 4 different fuses now trying to fix this.
- Jeffersonville, IN, USA
Defective headlights in 2004 VW Touareg, lights go out periodically while you are driving. This was an issue covered by a class action lawsuit. Now VW won't even talk to you about it and refers you to an 800 number that was disconnected years ago. This is a major safety issue and VW is running away from their liability. Typical behavior for VW.
- Melbourne Beach, FL, USA
This is a problem impacting a large percentage of 2005-2006 VW Touaregs with hid headlights. Wire in headlamp assembly is to small for load. The insulation decays due to heat and results in a short which will blow the fuse for affected headlight. Usually occurs when switching on high beams or hitting a large bump. While there is an inexpensive diy fix, outlined in below link, VW is telling owners they need to spend $950 per headlamp to replace the assembly. www.clubtouareg.com/forums/F43/Touareg-dead-xenon-fix-code-01344-A-103130.html.
- Royersford, PA, USA
While driving at night on the garden state parkway at 65mph all of the lights, both exterior and interior, went out for about 7 seconds. This had happened once before during daylight hours. The car does not stall, but is completely dark. I advised Volkswagen of America of this problem by letter dated April 17, 2014. On Tuesday April 22, 2014 a representative of Volkswagen called me and advised that since the vehicle was "out of warranty" they would not inspect the vehicle to analyze/determine the cause of the problem. I was surprised by this indifference to a serious safety problem since the 2004 Touareg is notorious for problems with its electrical system, including reports of stalling. The local dealer inspected parts of the electrical system and could not determine the cause of the problem.
- Wall, NJ, USA
- San Antonio, TX, USA