3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,195 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I am the owner of a 2005 VW Touareg which recently had the air bag warning light come on and stay on. I took the Touareg to a Volkswagen dealer where I was charged $104.48 for a diagnostic test. The diagnostic test provided the stored fault code of 01218, front side passenger airbag ignitor upper limit exceeded, thus recommending replacement of the airbag wiring harness for $320 estimate. It is my understanding that this is a known manufacturers defect that VW addressed with the NHTSA by a Touareg service pack/customer satisfaction campaign in late December 2006 where vvv replaced the subject defective harnesses at no expense to Touareg owners. The VW assistant service manager informed me that according to the vehicle records this replacement was not performed on my Touareg. Please advise why this defective airbag wiring harness was not replaced during this campaign. Based upon my concern as a safety and health professional, and my review of the information and files available from NHTSA concerning the previous investigation of this problem in 2006, I believe that vws failure to continue to correct this problem needs to be addressed by NHTSA for consideration of reopening of this investigation. As stated in the ODI resume for investigation: PE 06-022, subject: SRS warning light illumination, .the Agency reserves the right to take further action if warranted by the circumstances. I expect NHTSA will request data from VW on how many VW Touaregs have reported, or been diagnosed with this problem since 2006, and how many owners have paid VW or other repair facilities to replace these air bag wiring harnesses and related equipment. The Touareg service pack/customer satisfaction campaign in late December 2006 where vvv replaced the subject defective harnesses at no expense to Touareg owners was an action taken at that time to avoid a recall. Reconsider!
- Springfield, VA, USA
Air bag default light came on indicating passenger air bag will not deploy during a crash. The other problem with this is if one air bag is indicated none of the air bags will deploy in a crash. This is a known problem with this vehicle which Volkswagen has known about, because in 2005 it was found that the air bag connection plug located under the passenger seat was to short and would come disconnected causing the default air bag warning light to come. I believe in 2005 a flash program was issued for another problem with the air bags, the flash program was to fix the problem with when the key was placed into the ignition and the passenger seat is moved within 10 seconds after the key was in the ignition this would cause the default air bag warning light to come on. Before a mass complaint could come out Volkswagen drop the flash programming and left it up to the consumer to deal with the problem. I have brought this up with my Volkswagen dealership whom I brought the truck from and continue to have all maintenance done by them, the dealership tells me the sensor has to be replaced, and this will cost big bucks for the consumer because of a bad designed product. This problem manifested after the alarm siren started to go out, and to find out later that the alarm siren has rechargeable watch type batteries, which goes bad and leaks acid then corrodes causing short in the electrical system, because the batteries are charged by the cars battery. This poor design will cause you the consumer $2000 to replace air bag sensor, alarm siren and your main car battery. This is an expensive vehicle and I love my truck but hate when problems arise and no one have any answers and when it comes to a safety devices, like "air bags" the dealership should jump on a resolution instead of running away, because air bags kill more people than a crash itself.
- Long Beach, CA, USA
Air bag light continues to come on. Started when first purchased. 64 miles 2-24-05 and said that 2 wires were repaired invoice 913036. Invoice 962683 on 8-14-07 light was on again with a description of driver/pass side airbags and replace pass side wiring 1660 WV03 (recall) mileage 37233. 5-24-2010 inv 663865 air bag light on again, went to foreign auto shop in wenatchee to have checked out. Driver side air bag has igniter problem with intermittent signal loss. 7-6-2010 mileage 60364 air bag light on again invoice 663865. Invoice states that they did not hear from VW on help for air bag light, no further work at this time although they did reset the light and not put it on the invoice. When queried on what had happened or why it was reset they would give no indication or whether the air bags would work or not. This is becoming worrisome as I have heard that when the light comes on the airbag system doesn't function. I know that if this was a seat belt the problem would have been fixed long ago but since it is a airbag it isn't their problem. Are not the airbags in a car designed to work with the seat belts in preventing injuries and are they not also a integral part of the safety design of the vehicle. If so since we have had problems since we bought the car is it so hard to it fixed as it has been documented that we had the problem since we purchased this car.
- Omak, WA, USA
The contact owns a 2005 Volkswagen Touareg. The air bag indicator illuminates and the vehicle was taken to the dealer four times to have the sensor module reset. In addition, the sun roof leaks whenever it rains. The dealer stated that the vehicle was designed in that manner and repaired the failure approximately two or three times. All of the remaining vehicles on the lot are experiencing the same failure with the sunroof. The issue continues to occur and the contact was advised to bring the vehicle back for repair. The VIN was unknown. The failure mileage was 30,000 and current mileage was 42,500.
- Torrance, CA, USA
I currently own a 2005 V-6 Volkswagen Touareg. The vehicle has less than 15,000 miles. Approximately 3 months after owning vehicle, the vehicle exemplified obvious shifting concerns as well as poor gas mileage. The transmission was replaced in hopes to correct the issues described above, however, it has not improved. I was asked to drive the vehicle for at least another 6 months to a year, to break it in. In this time, my car has worsened. The shifting is more erratic, losing power, jumping gears, and nearly stalling when taking off from a stop and at intersections. As a result of the erratic shifting, I have been nearly rear-ended. My car has been in 5 times for 3 to 8 days at a time. The dealership has not been able to duplicate this issue, since it has replaced the transmission. The only service the manufacturer has done to my vehicle in hopes to correct the poor shifting and poor gas mileage (11-12 mpg) is computer software updates. None of which have ever fixed the problems. In addition, with each month that passes, new mechanical problems arise. The seat adjustments fail, along with the radio, the trunk hatch, the airbag, etc. The car overheats and smoke comes from the tires & wheels, of which the manufacturer took notice to, but could not determine the cause. The service department at Volkswagen has had 5-6 attempts to service the multiple problems since May 2005 and it is now January 07 and my car is still in the shop for the same problems. In addition, the tires (w/ pads/rotors (sp?) are completely worn, and the vehicle has only 12K miles.
- Henderson, NV, USA
My 2005 Touareg has been in for service on 5 out of the 8 air bags in the car. The driver side airbag had to be replaced because if was defective, than after it was replaced it came disconnected. The 2 front windshield airbag covers had to be placed. The 2 back covers had to be replaced. Seat belt cover had to be replaced and another has locked up and can not be moved.
- Virginia Beach, VA, USA
- Eastvale, CA, USA