2.1
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 74,996 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On April 11, 2015, I was returning from a day at the mall with my mother and children in the car. I entered a 35 mile per hour zone and reduced my speed accordingly. My car started making a loud rumbling sound that was coming from under the car. We first thought a tire had blown out. We pulled over, got out and checked the car and all of the tires were fine. We pulled back on to the road and didn't hear the sound again until my speed reached 25 miles per hour, then the loud rumbling started again. I was almost at my mom's house so we made it to the house and I called a tow truck to tow the car to my mechanic. My mechanic contacted me on Monday morning 4/13/15 and let me know that something exploded in the driveshaft of the car and the whole driveshaft assembly needed to be replaced. He indicated it was unusual for this type of problem to happen on a vehicle with 87,766 miles on it. He also indicated that he found it strange that when he contacted the local Volkswagen dealer, they actually had a driveshaft in stock. He indicated that this type of part was not a common repair and would usually be a part that would need to be ordered. The vehicle cost $1400 to repair. I took pictures of the defective driveshaft which show where the piece exploded from the driveshaft. I have access to a company car for my daily work and my office is located 5 miles from my house. I drive my personal car very little and keep it in top shape. I did research online after this incident and found that there are other accounts of people talking about their driveshafts for their Touaregs going bad around 80,000 miles. I am reporting this in hopes there is a trend that can be looked into. This was a dangerous car issue and I purchased the Touareg because I wanted a safe SUV to Transport my daughters in. Now I am nervous about the overall safety of this vehicle.
- Dover, DE, USA
- Parkton, MD, USA