2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 58,812 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving on the interstate a fault light started flashing "engine fault service now" along with the glow plug light. I put the transmission into neutral and moved into the slow lane. The engine immediately stopped. I put on my hazard lights and was able to allow it to roll it a safe place to pull over. The dealership said the high pressure fuel pump failed (hpfp) which caused the engine to immediately stop. Luckily I was in an area where I could roll to a safe place and wasn't pulling a trailer like we often do. I was also lucky I was in an area with cell reception. I had spent most of the day driving in a remote area that wouldn't have had reception.
- Tucson, AZ, USA
Started with faint smell of gas outside of vehicle on drivers side. The gas smell is strongest when vehicle has been parked for some time like over night. Developed overtime that the gas smell began to be smelled inside of the vehicle. Currently the gas smell is extremely strong both inside and outside of vehicle.
- Bishopville, SC, USA
The vehicle smelled like gas inside & out whether still, or driving, running or off. Then a few days in, fuel, or a gas-smelling substance, began rapidly leaking from the underside of the car. I was told it was also coolant.
- Chandler, AZ, USA
The contact owns a 2009 Volkswagen Touareg. While driving various speeds on an incline, the vehicle malfunctioned and the engine indicator illuminated without warning. The contact stated that the vehicle struggled to accelerate on the incline and decelerated. Nemer motor group of lathan, New York and hackels foreign car services of albany, New York were notified and the vehicle was repaired per NHTSA campaign number: 17V151000 (fuel system, gasoline); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 110,000.
- Cherry Valley, NY, USA
There is an open, pending recall on the fuel filter assembly. It is noticed by the smell of gasoline outside and possibly inside the cabin, mostly coming from the driver's side rear door as the assembly is under the back seat on that side of the vehicle.
- Charlotte, NC, USA
As I was driving, the vehicle suddenly flashed a system malfunction on the dash and stated service needed to be performed immediately. As I was pulling over to side, the vehicle instantly stalled out and turned off. My steering was compromised and I had no ability to turn the vehicle back on or move the shifter into neutral to get out of traffic. I towed the vehicle to the dealer who after inspection did not immediately know the reason. They reached out to VW of America who confirmed with them an entire fuel system replacement was in order as a result of a failed fuel pump. This would have been a much more dangerous situation if I was on a major highway or going at a faster speed. The fact that it was daylight out and on a straight flat road greatly assisted me in staying safe. If this had occurred on a busy intersection or high speed roads or curves the outcome could have been much different.
- Waynesboro, VA, USA
My vehicle's engine stumbled (mis-fired), then the engine line came on and as I coasted to the side of the road the engine shut off. The vehicle would turn over but not start. I then had it towed to the dealer. The dealer told me that the entire fuel system needs to be replaced. I understand that there is an existing nthsa issue open on Volkswagen diesels. My vehicle is a 2009 Volkswagen Touareg tdi (turbo diesel injection).
- Trussville, AL, USA
- Miramar, FL, USA