My 2009 VW Touareg tdi experienced a failure of the reductant pump for the diesel emission fluid system (def.) researching failure rates of this system has shown a very high failures of this system in the VW Touareg and passat clean diesel application for model year 2009 and newer. Proposed solution to reduce crystallization and clogging of system has resulted in 3 service revisions, with the most recent calling for removal and replacement of the entire system (tank, pump, line and injector) at a cost of $1,5000. VW will not cover any costs or issue a recall. This same system and parts are used in the Ford F350 and Chevrolet duramax clean diesel applications with similarly high failure rates to the best of my knowledge all light duty clean diesel manufacturers are experiencing a failure of this system with no recall or coverage against future failure. It is apparent that the supplier of the def system used in common light duty vehicles manufactured faulty parts on multiple vehicles. The manufacturers of these vehicles have records of the failure rates and can demonstrate that the system has been faulty, which results in non compliance of federal emissions standards. What steps can be taken to investigate this and provide a long term solution?

- Sheboygan Falls, WI, USA

While driving down the road from my home, I was coming up to a stop sign for a high speed road. While slowing down the vehicle completely died and I had loss of all power. Brakes were extremely hard to press and stop the vehicle as well as steering (loss of power brakes and power steering). The car rolled passed the stop sign and half way into the intersection as I firmly pressed the brake pedal down. I attempted to start it again but it only cranked and would not start. The intersection is on the other side of a hill making it difficult to see the intersection. I immediately put on my flashers (which wouldn't do good from the traffic on the road) but then put it in neutral. I was able to roll back enough, out of the way. Under a minute, I was out of the way (for the most part). A semi and a few additional cars come up the hill about 10 seconds of me getting the car rolled back, out of the way. I may have very well been hit by a semi going 55+ mph. I find myself very lucky I wasn't struck by another vehicle and injured or even possibly killed. I had to have the vehicle to the VW dealership. I'm told the high pressure fuel pump went out causing no fuel pressure and took out the entire fuel system. This caused the car to stall and was unable to restart. Vehicle is a 2009 Touareg V6 tdi (turbo diesel).

- Lake Village, IN, USA