2.2
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 71,508 miles
About These NHTSA Complaints:
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The contact owns a 2011 Volkswagen Touareg. The contact stated while driving 45 mph, the check engine warning light was illuminated. The vehicle was taken to Volkswagen of norwood (1280 providence hwy, norwood, MA 02062) where it was diagnosed with the catalytic converter needing to be replaced. The vehicle had been repaired under an unknown recall however, the failure occurred. The manufacturer was informed of the failure. The failure mileage was approximately 100,032.
- Canton, MA, USA
This has happened multiple times, at low speeds, car goes into limp home mode randomly and creaks along at 8 miles an hour, most recently lost braking power and message comes up "hybrid error, pull over in a safe location." Then when you turn it off and on again it works fine. This is not helpful as there is no information for the mechanic to go by to solve the problem. We have replaced the catalytic converter, both fuel pumps and pre-fuel pump mechanisms and still the odd error message lack of car running. I am thinking about using it as a planter in my yard, currently is it living with the mechanic waiting to behave badly again, so he can try and the problem, but not driveable by an ordinary citizen. It has happened, while slowing down, while turning, all at low speeds, but that doesn't really help much. I still can't drive it. It has 138K on a hybrid engine. It was rear-ended and repaired about 3 years ago, but it ran fine after that for a couple of years. This is a mystery problem.
- Santa Cruz, CA, USA
Water found in the air intake box during air filter change on my 2011 VW Touareg. Bottom 3.5 inches of old filter was found wet when air box was opened. This is a serious issue as liquid water that enters the engine during operation can cause the engine to stall while in traffic resulting in a serious safety issue. Water or filter material ingestion into the engine can also result in catastrophic engine damage requiring engine replacement. This appears to be a known issue by VW with no action taken to date, despite numerous complaints from owners regarding this issue. I request that NHTSA investigate this issue and compel VW of North America to provide a fix and conduct a recall campaign as has been done in china and germany.
- Erie, PA, USA
- Whitefish, MT, USA