5.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,008 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Volkswagen Touareg. The contact stated that a knocking sound was coming from the under carriage of the vehicle. The contact took the vehicle to the dealer where the dealer was able to identify the knocking, but was unable to diagnose the failure. The dealer contacted the manufacturer and was told they were aware of the problem, but did not have a solution available to remedy the issue. The contact stated that after 9 days, the manufacturer provided a special spray to the dealer to spray behind the brake pads. The contact left the vehicle with the dealer for repairs. The failure mileage was 15 and the current mileage 1,200.
- Jasper, GA, USA
- Tampa, FL, USA