1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
111,500 miles

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problem #2

Jan 012023

Touareg

  • 178,000 miles
The contact owns a 2012 Volkswagen Touareg. The contact stated that the driver-??s side seat belt unintendedly unlatched while driving at various speeds. Additionally, the contact stated that the clockspring was defective, causing several failures with the vehicle. The contact stated while tilting the steering wheel, the vehicle drifted away from the intended direction and the windshield wipers would activate to the fastest speed with windshield washer fluid spraying onto the windshield and the horn was blaring uncontrollably. The vehicle was taken to a dealer and the contact was provided an estimate for a diagnostic test. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 178,000.

- Sioux City, IA, USA

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problem #1

Oct 062016

Touareg

  • 45,000 miles
For my situation my vehicle shut off by itself while I was driving on the highway at 60 mph. It has happened 3 times already. The first couple of times the dealer has replaced the battery. After they replaced the battery the dealership told me that the car looks fine. When this happened again for the 3rd time, it really scared me because I was driving on the highway. Before the vehicle shuts off by itself, all of the electronics turned off also. The weird thing about this issue is that after the vehicle is shut off by itself, I am able to restart my vehicle. At this time I brought my car to the dealer to let them check out what is going on. They told me that they couldn't find anything wrong that everything looked right. They will release my vehicle to me this Saturday. My concern is I can take the vehicle back but I don't know when is this problem going to happen again. I got lucky this time because there wasn't any cars behind me on the highway. When the car shuts off by itself, it cannot move at all and I'm sitting in the middle of the highway. If something happens like this who will take the responsibility" I asked VW of America, they said if they didn't find anything wrong this time then I need to wait until this happens again or if they can find something wrong. This is something about safety. When the my vehicle shuts off there is no warning sign, it just happens. Please help me to solve this issue. I M not sure if the dealer really checks my vehicle or if they are lying"

- Windermere, FL, USA

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