7.1
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,203 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When the vehicle is driven at speeds between 60 mph - 75 mph the steering wheel shakes back and forth. The steering wheel shake is noticeable to the point that if you take your hands off the steering wheel you literally can see the steering wheel vibrate back and forth. The air pressure in the tires has been checked, the tires have been rotated and the Volkswagen dealer has road force balanced the tires 2X in an attempt to resolve the issue over the duration of a year. The attempts by Volkswagen has not resolved the issue and they have no answer to why the vehicle is not performing correctly.
- Anthem, AZ, USA
Vehicle exhibits a steering wheel shake that consistently occurs above 60mph on all road surfaces. At onset, can feel oscillation in hands and arms. With hands lightly on wheel or removed, can visually confirm steering wheel oscillation (cyclical rotation from L to R and back) with about 3/8" total travel at steering wheel perimeter. Cabin also exhibits slight vibration which can be felt in seat. Car does not track well in lane and consistently pulls to the right. VW is aware of problem and addresses it in tsb 44-13-01 from June 2013. Repeated application of the remedies in the tsb have failed to remedy the problem. Substitution of all four wheels and tires from another Touareg that does not exhibit this problem fails to remedy the problem, suggesting that the problem is not the wheels/tires. Issue persists with no remedy to date.
- Wyncote, PA, USA
- Newton, NJ, USA