3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,000 miles

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problem #1

Apr 132018

Touareg

  • 45,000 miles
After VW emission repair the car stalls in shifting gears at low speed. I took at the dealership repair shop 3 times everytime the kept the car for about 2-3 weeks and couldn't resolve the issue. It appears like there is no fuel coming to the engine or the car computer do not allow the car to shift to the next gear until it hits 3000 RPM in speeds lower the 35mph. From what I understand with speaking with VW dealer advisors that this as a result of the emission repair and they can't fix it. This made the car undrivable since it's keep staling and you can't drive in the city without the jerking feeling from the engine. VW customer care representative kept changing their version. At first, they said the cars computer will learn my driving pattern and will adjust. Then when I spoke with a supervisor they claimed this is how the car should drive after the emission repair. When speaking with the service advisor at stholman VW he told me he ha a customer with the same car in for 3 months and they couldn't fix that issue.

- Washington, DC, USA

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