5.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,232 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I experienced this error "electrical system failure: Stop!". I couldn't use my car. I had to wait for couple of minutes and after this everithing was back to normal
- Aurora, IL, USA
At about 17500 mile on odometer, I had just unplugged this electric car from a public level 2 charging station and saw a warning "error: Electrical system. Stop!". I assumed it was just a light when first turning the car on so shifted into reverse. ( I was parked in a standard parking lot, racking the charger. The car started rolling out of the spot, but had no power. I was able to apply the brakes and not roll into traffic. The car was towed to VW and I am told that two seperate small batteries had a problem and neede to be replaced. This has occurred and the car should be returned in a few days. I'm worried about another failure happening when I am driving with kids in car, as has been reported on your site.
- Sudbury, MA, USA
I just experienced this error "electrical system failure: Stop!" on the way home form san francisco to oakland thankfully I was already over the bay bridge. The car just lost power and stopped. After the car stopped I put on the hazards put on the break and turned the car off I had to do about 5 attempts to turn the car off, while still in the car I locked the car then re opened it with the key fob and pushed the start button the car came back to life and the dash read "ready" in green. I was then able to drive the car home. I decided to take it to the dealer today instead of waiting until tomorrow no point in wasting a day. The error "electrical system failure: Stop!" happened again 3 times each time I was able to turn of the car wait and turn it back on again although it drove it definitely felt wrong and I kept it under 25mph.
- Oakland, CA, USA
The E-golf was in motion on a pedestrian road, the vehicle stopped without warning. Then, a message displayed stating something like "error: Electrical system." The car would not move at all. The car was turned off and on again, yet nothing happened; it could not be restarted, the windows wouldn't roll down, and the car had to then be pushed to the side of the road in "neutral" for safety. The cause of this problem was unknown. Roadside assistance was called and the car was towed to the local Volkswagen dealership/service center. The service people at the dealership did not know what the problem was and they called Volkswagen for a specialist to come out. A specialist came about a week later and the specialist also was unable to determine the problem, however, a week later the dealership service center concluded that the problem was the air conditioner compressor via Volkswagen (the dealership service center claims that Volkswagen called them and told them that).
- Norwalk, CA, USA
- Los Gatos, CA, USA