9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,124 miles

About These NHTSA Complaints:

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problem #2

Sep 292022

e-Golf

  • miles
Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.

- Costa Mesa , CA, USA

problem #1

Feb 252016

e-Golf

  • 2,248 miles
I pulled out of my office parking lot and as I was trying to cross into traffic going left, my car died, instrument panel light up like a christmas tree, with a car heading my way. By luck I knocked it into neutral and had enough momentum to get out of the way. Barely escaping an accident. At any moment in the future, I could see this error again: "electrical system failure: Stop!", which kills the motor, and means no brake or steering assistance system (power steering), airbag, safety belt pretensioner, and other vehicle safety features.

- Pleasant Hill, CA, USA