10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 114,548 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My wife drove the 2001 Volvo S60 and noticed a noxious burning smell and immediately drove it home. She thought it was something extremely wrong with the heater. I drove the car 3 days later and after 3 minutes noticed the burning smell as well. I turned off the heater, and the smell continued. I saw some smoke to my left side and noticed the seat had a hole that was melting and burning. I turned off the heated seat and ensured the seat did not burn further.
- Eagan, MN, USA
I activated the driver seat heater component on my 2001 Volvo S60 during a cold morning. Approximately 15 to 20 minutes later, I smelled something burning and felt a burning sensation to my left outer thigh area. I turned the driver seat heater off and the burning stopped. On stopping my vehicle, I examined the seat and found a small hole burned in the seat where I felt the burning sensation. I photographed the burned hole in the leather seat. I researched the internet and found this to have occurred in other Volvo vehicles. I have not used the seat heater for fear that it may cause a fire.
- Chino Hills, CA, USA
- Pleasanton, CA, USA