8.9
pretty bad- Typical Repair Cost:
- $2,750
- Average Mileage:
- 89,550 miles
- Total Complaints:
- 11 complaints
Most common solutions:
- not sure (10 reports)
- volvo extended warranty (1 reports)
I had a problem with engine oil loss of pressure. Up to this point there was no warning for low oil level. It can be said that it’s owner error for not frequently checking oil level but there has to be oil level sensors in cars especially those with turbo engines. I took the car to a local mechanic to get a quick oil change. The mechanic showed me the level of oil which was like 2.5 quarts based on his estimate. Coincidentally, I received the extended warranty letter from the manufacturer regarding the excessive oil consumption.
Unfortunately, there is a minimum of 1 liter oil burn for 620 miles of driving, so my car is now being tracked for this issue. Annoyingly, the oil change at the local mechanic shop does not count for the determination of excessive oil consumption issue. Also the manufacturer selected shorter of 8 years or 100K miles, which in effect made the extended warranty very short as of the date of the letter. For example, 2015 year model and 8 years extended warranty means that the extension ends practically by the end of the year.
- Yavuz C., Whippany, US
MY CAR WAS TAKEN IN FOR SERVICE IN JUNE AND TWO WEEKS LATER I HAD TO HAVE IT TOWED IN AFTER THE CAR STOP RUNNING ALL AT ONCE. I HAD MY GRANDKIDS IN THE CAR, WE WERE A 2 HOURS FROM HOME. WE HAD TO GET THE CAR TOWED BACK TO THE DEALERSHIP. THEY SAID IT WAS THE SUPERCHARGER AND ENGINE CONTROL MODULE TRACING THEY REPLACED COMPRESSOR , O RINGS, GASKINS SEALS, AND CLEANED ENGINE. INSTALLED HEATER HOSE. SINCE PAYING 4,000 DOLLARS I'M STILL HAVING TO ADD QUART OF OIL AFTER EVERY THOUSAND MILES THIS HAS BEEN GOING ON FOR OVER A YEAR.
- Connie L., Douglas, US
I had a 2004 2.5T engine that was really great still with 175k miles. I was confident in replacing the car with the 2015 S60 and same engine, but this car is using 1.5 quarts of oil every 3500 miles!.
- Phillip G., Bonney Lake, WA, US
I need an attorney. I have been adding a quart of oil after 300-375 for several months. The car dealer told me that I had a leak. They printed a picture with a puddle of oil under it and told me that I need to pay $2,000+ to get it repaired before getting the oil consumption testing done. My car never leaks. I brought it to their attention and then they said you can bring it in for testing. They conducted the test and now I have to keep adding coolant fluid. I have driven past the 375 miles and the warning light isn't coming up. I wonder if they disable the warning light.
They have been inconsistent and changing their stories about picking up the car, valet and loaners from day one.
- Kimberly H., Baltimore, US
Excessive oil consumption. I have been going to Volvo dealership for years, and even asked about the excessive amount of oil my car had and they acted like it was normal. Now my car is in need of a new engine.
- Adrienne T., Snellville, GA, US
I just found out recently that there was an issue with this model. Sadly I purchased my Volvo used. However, after reading the complaints of other Volvo owners, my model is in the same boat. Excessive oil consumption after about 1000 miles a quart needed to be added. On my way home from work one afternoon, I got the check engine light and reduced power notification. I had the vehicle towed over to Volvo of Marietta for a diagnostic only to be told there was no compression in the third cylinder and the engine needed to be replaced at a whopping $19,200 (brand new). At the time, I had only owned this car for 10 months. My heart is broken especially if Volvo was aware of issues with this model and is offering owners no assistance. I pray everyone finds a way to get help that owns these models and what is even worse is having to make payments on a vehicle that has a failed, expensive engine.
- Niki P., Dallas, GA, US
I purchased this as a Volvo certified vehicle in 9/2018 with 37,675 miles. It now has 90,000. The problem started in March and I only added 1 QT of oil. One month later, its up to 2!
- Kwing L., Chicago, IL, US
I was told when I asked about what seemed to me to be more oil than necessary, to check for oil leaks. Twice I reported no leaks. The oil usage just kept getting worse, so that I have used 6 liters between 5/27/22, 76,045 miles to 3/18/23, 82,234 miles. I reported the problem, again when I sent in for 80,000 tune-up, 3/18, and I picked up the car 8/20. Nothing was mentioned to me about my complaint. Today I was finally told to call the dealer when the GPS said I needed oil... Now doing research, I find out that the problem was known when I had my 100,000 mile warranty in effect, but no fix was offered for this excessive oil usage.
- Barbara R., Delray Beach, US
Excessive oil consumption led to a diagnosis of failed piston rings.
- Jd K., Woodway, US
The first time I changed the oil myself, very little oil came out. I dismissed it as a fluke and then the oil light came on when I was pulling into a parking space. I literally had to add 3 quarts of oil. Today again I was driving and the light came on and said to pull over safely that there was no oil pressure. Sure enough there’s hardly any oil in my engine and I am again adding oil. There’s no classic white smoke or anything coming out of my muffler, but clearly the oil is going somewhere. I read the complaint about the piston rings and feel confident that my car is likely suffering from the same. Add me to the list and let me know when I need to do for next steps please!
- Rob S., Hanover, US
Volvo USA has a class action suit for Oil Consumption on this engine. I have a 2015 S60 T5. The suit mentions the exact cause in detail and Volvo's prior knowledge without notifying owners or taking responsibility. The oil consumption commonly starts at 45K and results in approximately 1 quart of oil burnt every 1000 miles. I love this car and currently in the process of working with Volvo USA to cover all associated expenses. March 2024.
- Sherlock Holmes C., Mystic, CT, US