3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Excessive Oil Consumption resulting in piston damage/failure! This vehicle has burned oil since I bought it used at about 80,000 miles. I checked the carfax prior to purchasing it and it had been maintained routinely. I have to add a liter of oil every couple of weeks. This is with regular in town driving. I have reported the issue numerous times to the Volvo dealer when I bring it in for regular maintenance and repairs. I have been told by the Volvo service advisor to just add oil. It was a known issue. Sometimes I have warning lights telling me it has low oil. I also check the oil level to know to add oil. I always check my oil level before any trip. I always keep oil in my car because of this issue. Otherwise, I have had to stop and buy oil once on a trip. Since it told me to add oil on my way back. However, one serious safety issue was having to pull off on a desert highway to add oil. The car was giving me a red warning triangle that I had never seen before. My child had to shine a light for me to see so I could add oil. She was VERY AFRAID. Although Volvo sent a letter acknowledging this vehicle problem, I have been told that I do not qualify for any warranty. I was told by Volvo service that I have a misfire/loss in power and over $5000 in repairs in Feb 2023. I have already paid for some related repairs when my check engine light came on last year. My check engine light is currently on. In the last year alone (prior to Feb 2023), I have spent over $5000 in repairs. I would have traded it in, but I kept being told how great of a car it was by the service advisor. I am sick! I do not want to continue wasting money on a car that I no longer feel safe in. I am afraid to drive it out of town.
- Ridgecrest, CA, USA
Loud sporadic noise coming from gas hole. Consumer stated vehicle cannot accept gas.
- Novi, MI, USA
The low pressure fuel sensor on these vehicles is known by manufacturer to fail. This failure can cause hard start conditions, taking over 5 seconds at times to start the vehicle. The main danger of this comes from the fact this is a vehicle equipped with auto stop/start technology. I have experienced near misses due to coming to a stop at a stop sign and then taking over 5 seconds on occasion for the vehicle to restart the engine. On vehicles with worn fuel pumps this issue could manifest as loss of power under heavy engine load, such as climbing a hill or accelerating from a stop. The failure mode is open circuit, meaning at some point prior to failure there is also a chance of high resistance which on a fuel system component could lead to excessive heat and fire. The manufacturer is aware of the issue and has issued an extended warranty for the part was offered for 8 years 80,000 miles. I do not believe this is an appropriate response and a recall should be issued for the part due to its safety related consequences.
- Roanoke, VA, USA
- Summerville, SC, USA