The contact owns a 2016 Volvo S60. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to the local dealer who repaired the vehicle under NHTSA Campaign Number: 20V378000 (Seat Belts) and 16V798000 (Seat Belts). The dealer also repaired an unstated electrical failure. The contact stated that the cells in the battery were faulty. The vehicle was repaired but the failure recurred. The contact stated that after several weeks, the SRS warning light illuminated. The vehicle was taken back to the local dealer who informed the contact that the vehicle had been in an accident previously and the wiring was faulty. The vehicle was taken to an independent mechanic who informed the contact of a fault with the rear of the battery. The auxiliary battery was draining, and the battery was leaking. The mechanic informed the contact that the pretensioner needed to be replaced; however, the mechanic was unable to obtain the parts from the manufacturer. The manufacturer was notified of the failure, but no additional assistance was provided. The failure mileage was approximately 27,859.

- Midvale, UT, USA

2016 Volvo S60. Consumer writes in regard to NHTSA safety recall 20V-378. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Tallahassee, FL, USA

The manufacturer has not corrected a known recall. Nor have I received an update. This is the second notice in the attached document. They state there is not yet parts available to correct it. But according to the NHTSA web site VIN look-up, the recall is listed as recall incomplete. When if there is no fix available it should be listed as recall incomplete. Remedy not yet available. We have received recall notifications, the first attachment. We have not received a follow-up notification for either recall notices. In the one for NHTSA recall 20V-378 recall R10029: Front seat belt fastener states: "unfortunately at this time, replacement parts are not available for this repair. Please be assured that Volvo is working to secure the needed replacement seat belt fastener as soon as possible. Estimated time for parts in stock is end of November, 2020. We will send you a second notification letter as soon as the new replacement fastener is available." My problem is that I am a U.S. government civilian employee preparing to relocate from italy to the U.S. I shipped this car to italy from the U.S. in November 2018. The shipping company will not ship a car with an open recall. I need something in writing that accurately reflects the recall status; "recall incomplete" or "recall incomplete. Remedy not yet available"?

- Fpo, AE, USA