10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,952 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle was making a left hand turn in a parking lot when all of a sudden the consumer felt like she hit a pot hole. Consumer then got out of the vehicle and noticed that the front left wheel became detached. Vehicle was towed to a shop for repair.
- Falls Church, VA, USA
Front right wheel collapsed and folded under car resting on the outside rim. Police were summoned but made no report because no other property damage occurred and there was no evidence of negligence. I demanded that farmers insurance have the car inspected by their engineering firm. The engineer said damage was consistent with hitting a pothole at 30-40 mph and there was no evidence of existing metal fatigue. There was no pothole and speed was 12 mph (while slowing on a steep downhill for a red traffic light). There was no "impact damage" to aluminum tire rim (as you would expect if you hit an object hard enough to cause the wheel to fold). Engineer was "unable to explain the cause of the failure." I continue to pursue with farmers insurance because I believe a ball-joint failure caused the accident. I see many complaints about ball joints on NHTSA's site and I see that there was a recall in Sep 2000 for ball joint replacements. I never received a letter about the recall. Either my car was not affected or Volvo failed to deliver the letter to me. I would appreciate any information you have that would help to clarify the cause of the right-wheel failure.
- San Francisco, CA, USA
- Chicago, IL, USA